Jeff Bezos is the chief executive officer, founder, and chairman of Amazon.com. Born in 1964, Jeff has grown to be a technology entrepreneur, who has been pivotal in the growth of e-commerce as the founder of an online merchant of a variety of products and services. Over the years, the Amazon.com has expanded to become the largest Internet retailer and a model for Internet sales. According to reports by the Business Insider, Amazon currently owns 10 percent of the North American e-commerce industry, and has amassed approximately 164 million customers since its inception ( Business Insider). In regard to such success stories, it is hard to argue against Amazon’s achievements and the leadership abilities of its chairman, Jeff Bezos. In other words, Jeff is a significant leader. Amazon’s founder is a significant manager because his style focuses on and prioritizes the customer service. The success of a corporate firm is mostly determined by its focus on clients. The principle reason why customers are an important component of an entity is because they influence the growth of sales and revenue. Therefore, leaders who focus on keeping their clients satisfied enjoy the benefits of this strategy through increased profitability. Jeff Bezos’ leadership strategy has always prioritized the company’s clients, even at the expense of the interest of shareholders and other parties. For example, during most business meetings, Jeff is known to include an empty chair, to serve as a reminder of the customer, who usually is not in the room (Stone 36). Thus, the decisions made during such meetings are sensitive to the needs of customers. The benefits of focusing on customers are evident from Amazon’s steady growth in sales revenue over the years. Another leadership attribute, which makes Jeff Bezos a remarkable leader, is his level of innovativeness. Innovation is important since it can help a company fulfill the ever-changing needs of its customers. An innovative leader
Cited: "‘Are You Lazy or Just Incompetent? ': Behind Bezos." CNBC. N.p., 11 Oct. 2013. Web. 30 Apr. 2015. "How Jeff Bezos Inspired an Immigrant Teen to Become a CEO."Entrepreneur. N.p., 08 Aug. 2014. Web. 30 Apr. 2015. "Jeff Bezos and the Age of Amazon: Excerpt From 'The Everything Store ' by Brad Stone." Bloomberg.com. Bloomberg, n.d. Web. 30 Apr. 2015. Smith, Kevin. "10 Mind-Blowing Facts About Amazon.com." Business Insider. Business Insider, Inc, 27 Mar. 2013. Web. 30 Apr. 2015. Stone, Brad. The Everything Store: Jeff Bezos and the Age of Amazon. New York: Little, Brown and Company, 2013. Print.