Both of those moments involve the actress Renee Zellweger, whose lovability is one of the key elements in a movie that starts out looking cynical and quickly becomes a heart warmer.
The man she follows, and loves, is Jerry Maguire (Tom Cruise), a high-powered pro sports agent who has so many clients he can't really care about any of them. He spends most of his time as a road warrior, one of those dogged joggers you see in airports, racking up the frequent flyer miles in pursuit of the excellence they read about in pin brained best-sellers. One night he has a panic attack in a lonely hotel room, and writes a memo titled “The Things We Think and Do Not Say: The Future of Our Business.” One of the things he thinks is that agents should be less concerned about money and more concerned about their clients. That gets him a standing ovation in the office, but a few days later, when he's fired, he understands why agents do not say those things they think. Maguire stages a grandstand exit (his decision to take along the office goldfish plays awkwardly, however). But when he asks who's walking out with him, only Dorothy, an accountant he's met just once at the airport, stands up and says she believes in him. Dorothy is a widow with a cute little son (maybe just a mite too cute).
She also has an outspoken older sister, played by Bonnie Hunt with her usual exuberance and ironic cheer (she's almost always a delight to watch). The sisters live together in a house where the living room seems to be semi permanently filled by a kvetching self-help group for divorced women, who spend all