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Course Design Guide HCS/451 Version 5
1
Course Syllabus
College of Natural Sciences HCS/451 Version 5 Health Care Quality Management and Outcomes Analysis
Copyright ©, 2012, 2010, 2007, 2005, 2004 by University of Phoenix. All rights reserved.
Course Description This course examines the relationships between health care quality and organizational performance management. The student is introduced to the rationale for performance management and the role of the governing body of the health care organization in ensuring compliance with the standards of regulatory and accreditation organizations. Methods for assuring quality in process and outcome management are described, as well as the significance and statistical application of measuring outcomes. Various health care customers are identified. Changing trends in the provision and reimbursement of health care services are reviewed. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • • University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.
University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials
Sollecito, W. A., & Johnson, J. K. (2013). McLaughlin and Kaluzny's Continuous Quality Improvement in Health Care (4th ed.). Sudbury, MA: Jones and Bartlett.
Carroll, R. L. (Ed.). (2009). Risk management handbook for health care organizations (Student ed.). San Francisco, CA: Jossey-Bass. All electronic materials are available on the student website.
Week One: Introduction to Risk Management and Quality Management Risk Management in Health Care
Details
Objectives
1
Course Syllabus
College of Natural Sciences HCS/451 Version 5 Health Care Quality Management and Outcomes Analysis
Copyright ©, 2012, 2010, 2007, 2005, 2004 by University of Phoenix. All rights reserved.
Course Description This course examines the relationships between health care quality and organizational performance management. The student is introduced to the rationale for performance management and the role of the governing body of the health care organization in ensuring compliance with the standards of regulatory and accreditation organizations. Methods for assuring quality in process and outcome management are described, as well as the significance and statistical application of measuring outcomes. Various health care customers are identified. Changing trends in the provision and reimbursement of health care services are reviewed. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • • University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.
University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials
Sollecito, W. A., & Johnson, J. K. (2013). McLaughlin and Kaluzny's Continuous Quality Improvement in Health Care (4th ed.). Sudbury, MA: Jones and Bartlett.
Carroll, R. L. (Ed.). (2009). Risk management handbook for health care organizations (Student ed.). San Francisco, CA: Jossey-Bass. All electronic materials are available on the student website.
Week One: Introduction to Risk Management and Quality Management Risk Management in Health Care
Details
Objectives