Case studies Lloyd C. Evangelista
HCA 340
Sonya Pedro
Jan 09, 2012
Case study: The Case of the Complacent Employee, Sharon B. Buchbinder (2011).pgs 379-381retrieved on Jan 02 ,2012
This Case study involves a school counselor Bob Miller who feels overwhelmed with all the
his busy work load and feels that the students and teachers love his work. Bob Miller is working
long hours and staying late to tend to all the needs of the student. Bob focusing on the job at task
but is neglecting to make reports and and participating in school responsibilities required from
his job. He is being told that he is being told that he will laid off due to cut backs and budgets.
Le and thinks it is unfair that he is given short notice and feels he doing his job and being treated
Is Bob right? Was he really doing his job?
Although feels that just because he is doing the best he can by counseling the trouble kids the
reports to the superiors could wait. This is wrong for Bob to think this because without those
reports his the people he reports to will not if he is doing his job or just sitting at his desk doing
nothing. Giving those reports was part of his job discription and is a valid reason to let him if
their will be cut backs in that dept.
Case study: The Brawler, Sharon B. Buchbinder and Dale Bachbinder (2011). Pgs 382-383 retreived on Jan,02, 2012
This Case study discussing a hot heated and drinking Dr. O’Conner who has claimed never to
come to work under the influence. His coworkers beg to differ and have brought the suspicion of
drinking on the job to the attention of his immediate supervisors. One evening the Dr walked
across a wet floor mark by the custodian by a sign that the floor was just mopped. The custodion
exchanged words with the hot headed doctors and the doctor took a swing at the costodian. The 2
began to fight in the hospital.
What should the
References: Buchbinder, S. B. & Shanks, N. H. (2011). Introduction to health care management (2nd ed.). Sudbury, MA: Jones and Bartlett Publishers.ID: 12945693).