Instructional Design Analysis (JNT2)
Lean Six Sigma
Myja Lark
Student ID 307965
Western Governors University
Master of Education in Instructional Design
Mentor: Lidiya Yanusheva
Discussion of Instructional Problem
Background
The City of Houston currently finds itself in quite a quandary. With a looming budget deficit of nearly $142 million dollars, city leaders have asked employees to begin to re-engineer work processes, cut costs wherever possible and eliminate unnecessary spending. While departments have all been mandated to cut 1% of their total budget for the next fiscal year, there still lies the issue of employees streamlining their work processes in order to eliminate any unnecessary waste.
Problem Statement
Employees of the City of Houston are being asked to streamline their current processes in order to do more with less and become much more efficient in their daily tasks. Employees do not currently have the skills and abilities to re-engineer their processes, properly identify waste, or understand how to utilize key performance indicators to recognize when their processes are not performing as expected.
Differences Between Current and Desired State
Current State The City of Houston has launched a Lean Six Sigma course of study. To date, there are 1100 employees trained at a yellow belt level which; provides practitioners with a broad overview of tools and techniques used to eliminate waste in processes. With a population of 23,000 this equates to 5.2% of employees having the ability to identify waste and use high level tools to begin to document their processes. This however; does not give employees the breadth of knowledge or tools they will need in order to completely re-engineer their processes and begin to drive lasting changes throughout the city, particularly as it relates to high value processes.
Employees by in large view their jobs as possessions rather than processes. Because of this pervasive