Job Description
Job Description
Title: A Front Receptionist Pay Range: XX Date:April 29, 2010 Report to: Office Manager
Job Summary: Reception and Registration for Guests, Solutions Consulting, Check and Check-out , Reservation and cancellation etc.
Duties and Responsibilities
1.look at the daily activity report;
2.To see whether VIP or the hotel reception or in the living room reservations;
3.Information about the meeting, check the number of meeting room;
4.Read shift this, to understand the group of items to be completed, then signed with the Office approved;
5.See all departments key requisitioned, the situation returned to record and put the key categories;
6.See booking conditions that day, and book into the computer, and to understand the situation in recent days booking;
7.Check the room state to ensure that the correct state house;
8.Day pre-departure check guests, and to notify the cashier;
9.Continued to live according to the guest list open voucher for a breakfast guests stay open vouchers;
10.Confirmed guests information, prices have been complete and accurate input into the computer;
11.If customers change wards confirm notice HSKP and computer information has changed. To recover the key and open the exchange of building notice;
12.Guests wake-up time is required to inform switchboard has been;
13.With colleagues in oral and written handover of shift, and feel free to contact the next one.
Knowledge, Skills, and Abilities
Knowledge of modern office procedures and methods including telephone communications, office systems etc.
Knowledge of modern business communication, including Good sense of service and communication skills.
Skill to use a personal computer and various software packages.
Skill to type 80 words per minute.
Ability to work independently.
Ability to handle and resolve recurring problems.
Credentials and Experience
National diploma in business
Two years related experience or
Equivalent combination of education and experience
Special
Title: A Front Receptionist Pay Range: XX Date:April 29, 2010 Report to: Office Manager
Job Summary: Reception and Registration for Guests, Solutions Consulting, Check and Check-out , Reservation and cancellation etc.
Duties and Responsibilities
1.look at the daily activity report;
2.To see whether VIP or the hotel reception or in the living room reservations;
3.Information about the meeting, check the number of meeting room;
4.Read shift this, to understand the group of items to be completed, then signed with the Office approved;
5.See all departments key requisitioned, the situation returned to record and put the key categories;
6.See booking conditions that day, and book into the computer, and to understand the situation in recent days booking;
7.Check the room state to ensure that the correct state house;
8.Day pre-departure check guests, and to notify the cashier;
9.Continued to live according to the guest list open voucher for a breakfast guests stay open vouchers;
10.Confirmed guests information, prices have been complete and accurate input into the computer;
11.If customers change wards confirm notice HSKP and computer information has changed. To recover the key and open the exchange of building notice;
12.Guests wake-up time is required to inform switchboard has been;
13.With colleagues in oral and written handover of shift, and feel free to contact the next one.
Knowledge, Skills, and Abilities
Knowledge of modern office procedures and methods including telephone communications, office systems etc.
Knowledge of modern business communication, including Good sense of service and communication skills.
Skill to use a personal computer and various software packages.
Skill to type 80 words per minute.
Ability to work independently.
Ability to handle and resolve recurring problems.
Credentials and Experience
National diploma in business
Two years related experience or
Equivalent combination of education and experience
Special