Q. Westside store currently has the following departments:-
- Men’s Apparel
- Women’s Apparel
- Kid’s Apparel
- Footwear
- Homestore
There are 6 salesmen working in each department, 2 cash counters with 3 cashiers each, 1 Customer Care Department with 2 employees. Each department has a senior sales executive who ensures the smooth running of the department, 1 stockist who checks the inventory for product/ size/colour availability, Manager Sales and a Senior Sales Manager. In addition there are 2 managers for the shop in shops.
Provide Job Rotation, Job Enlargement and Job Enrichment for any suitable position. Assume suitable data.
Solution:-
Assumptions:-
1. All salesmen are on the same Job Level
2. The Stockist and Customer Care Executive are at the same Job level.
3. The Managers of all departments are at the same Job Level.
4. The Senior Managers of all departments are at the same Job Level.
5. The cashier and salesmen are at the same job level
A]. JOB ROTATION
Position Selected:- Salesmen of every department
Number of Departments: 5, Number of Salesmen per Dept=6, total number of salesmen=5*6=30.
6months 6months 6months 6months 6months
Job Rotation is a management approach where employees are shifted between two or more assignments or jobs at regular intervals of time. In this case the 6 salesmen can be assigned per department and then can get shifted to other departments every 6 months. For instance as shown in the fig 6 salesmen can be assigned to the women’s apparel department for a period of 6 months, then shifted to the men’s apparel department for 6 months, following which to the other departments consecutively after every 6 months. Hence they will get trained to work in all the departments.
Position Selected:- Cashier and 6