For the company to be successful in this model, they need a higher volume of sales at low costs (Winnicka). In order to keep costs low and sales high, it is important to not only know and understand your customer and their needs, wants and interests, but also the capabilities of your company to provide these products and services efficiently. The company has constructed a cost-reducing plan built upon a technologically advanced information system that largely supports logistics. The system collects data about customers’ orders in real-time, keeps track of inventory levels, and offers comprehensive information about the company’s status that can be utilized in making business decisions and managing the supply chain (Winnicka). The company has also implemented a new app called “Savings Catcher” which allows shoppers to compare prices on products and merchandise to other retailers and offers the difference on a Wal-Mart gift card (Peterson). Greg Foran, the President and CEO of Wal-Mart U.S. stated, “We cannot let our competition beat us on price,” the app has identified that nearly half of the sales receipts that have been inputted thus far have qualified for a refund due to the app finding lower prices at different stores (Peterson). Consumers can use this app instantly and be reimbursed for the difference in price almost
For the company to be successful in this model, they need a higher volume of sales at low costs (Winnicka). In order to keep costs low and sales high, it is important to not only know and understand your customer and their needs, wants and interests, but also the capabilities of your company to provide these products and services efficiently. The company has constructed a cost-reducing plan built upon a technologically advanced information system that largely supports logistics. The system collects data about customers’ orders in real-time, keeps track of inventory levels, and offers comprehensive information about the company’s status that can be utilized in making business decisions and managing the supply chain (Winnicka). The company has also implemented a new app called “Savings Catcher” which allows shoppers to compare prices on products and merchandise to other retailers and offers the difference on a Wal-Mart gift card (Peterson). Greg Foran, the President and CEO of Wal-Mart U.S. stated, “We cannot let our competition beat us on price,” the app has identified that nearly half of the sales receipts that have been inputted thus far have qualified for a refund due to the app finding lower prices at different stores (Peterson). Consumers can use this app instantly and be reimbursed for the difference in price almost