3.2 Human Resource Management (HRM)
Chief Executive Officer (CEO)
The CEO serves as chief executive of KK Spa Sdn Bhd and, in partnership with the Board, is responsible for the success of KK Spa Sdn Bhd. CEO assure KK Spa Sdn Bhd relevance to the community and make sure the organization accomplish its vision and mission. Besides, CEO also assure the accountability of KK Spa Sdn Bhd to its diverse constituents (Simone, n.d.). In our company, CEO is responsible to assure accountabilities in term of legal compliance, mission, policy and planning, management and administration, governance, financing and community relations. CEO is responsible to make sure the growth of kokol resort and recreation center which under …show more content…
Besides, HR manager also responsible to maintain professional and technical knowledge of staff by making some arrangement to let the staff to attend related educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. For example, organize a workshop for the chef and chef assistant to improve their professional skill, hired some professional lecturer in hotel management to train the trainee in Kokol resort and recreation center so that they can perform their best services to …show more content…
An accounting and marketing manager must maintain awareness of the factors that influence the spa and recreation center and gain a deep understanding of the needs and attitudes of our customers. An accounting and marketing manager will be responsible for coordinating marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there.
Besides, the accounting and marketing manager also needed to control the payroll and in charge in handling wage and salary calculations and payments. The accounting and marketing manager should produce a month-end accounts, which can be used to compare with forecast and previous periods. For example, he need to assist in preparing budgets and business plaining, including the promotion period, the daily expenses for the spa recreation such as foods ingredients and electrical fees, and the revenue which depends on the number of customers to our spa and recreation