Cruise Line
Career Opportunities in Hospitality Industry
Cruise Line
Hotel Director - The Hotel Director oversees the whole Hotel Operations including the Guest Services department, the Food and Beverage department, the Housekeeping department, and the Entertainment department.
Marketing and Revenue Manager - Oversees all the revenues onboard the ship and helps implement strategies to increase onboard sales within various departments. Candidate works closely with the Hotel Director and Cruise Director as well as the Training and Development Manager.
Guest Services Manager - Oversees the Customer Relations Manager, Financial Controller, and Shore Excursions Manager.
Customer Relations Manager - Manages the guest service team to achieve optimal passenger service. The Customer Relations Manager enforces policies and procedures for front desk cash handling.
Financial Controller – Manages the financial controls and accounting functions of the vessel. This person provides the financial reporting to the Hotel Director. The Financial Controller manages credit card and cash transactions. This position oversees and trains the Front Desk Supervisor as well as the Night Manager/Auditor.
Shore Excursion Manager - Manages the shore excursion desk; Books shore excursions for guests; Supervises the Shore Excursion Assistants; Handles and resolves guest complaints; Liaises with shoreside tour operators.
Guest Services Supervisor - The Guest Services Supervisor addresses guest complaints and provides resolution; Supervises, trains and motivates the Guest Service Associates; Oversees administration duties that are complete by Guest Service Associates.
Documentation Officer - The Documentation Officer is responsible for preparing documents for port authorities such as Customs and Immigration. This position also prepares much of the correspondence that is sent to passenger staterooms such as disembarkation information.
Shore Excursion Assistant - Sells and books tours for guests;
Cruise Line
Hotel Director - The Hotel Director oversees the whole Hotel Operations including the Guest Services department, the Food and Beverage department, the Housekeeping department, and the Entertainment department.
Marketing and Revenue Manager - Oversees all the revenues onboard the ship and helps implement strategies to increase onboard sales within various departments. Candidate works closely with the Hotel Director and Cruise Director as well as the Training and Development Manager.
Guest Services Manager - Oversees the Customer Relations Manager, Financial Controller, and Shore Excursions Manager.
Customer Relations Manager - Manages the guest service team to achieve optimal passenger service. The Customer Relations Manager enforces policies and procedures for front desk cash handling.
Financial Controller – Manages the financial controls and accounting functions of the vessel. This person provides the financial reporting to the Hotel Director. The Financial Controller manages credit card and cash transactions. This position oversees and trains the Front Desk Supervisor as well as the Night Manager/Auditor.
Shore Excursion Manager - Manages the shore excursion desk; Books shore excursions for guests; Supervises the Shore Excursion Assistants; Handles and resolves guest complaints; Liaises with shoreside tour operators.
Guest Services Supervisor - The Guest Services Supervisor addresses guest complaints and provides resolution; Supervises, trains and motivates the Guest Service Associates; Oversees administration duties that are complete by Guest Service Associates.
Documentation Officer - The Documentation Officer is responsible for preparing documents for port authorities such as Customs and Immigration. This position also prepares much of the correspondence that is sent to passenger staterooms such as disembarkation information.
Shore Excursion Assistant - Sells and books tours for guests;