kitchen best
Kitchen Best Analysis
University of Maryland University College
Introduction Kitchen Best Appliance Company must immediately address the ethical, cultural, legal and poor business practices in order for the company to remain in business. If the company continues to turn a blind eye to such behaviors as bribes, nepotism, illegal behavior and reckless endangerment to customer the company will only continue to find itself in a position that leaves it vulnerable to law suits, criminal charges, fines and incarceration of personnel. The case study provides a clear picture of what can happen to company that does not communicate, enforces and support policies and procedures established to have a competitive, compliant, safe and ethical workplace.
Analysis
The major social, ethical and legal challenges that Kitchen Best and other small-and-medium-sized enterprises (SMEs) face doing cross border business will be determined below. Social challenges are most easily identified in cultural differences among regions. For instance language barriers can create social challenges as well as differences in cultural beliefs and behaviors. Businesses must be prepared to face language differences by having staff available that can speak and write in languages other than their native tongue. Also the companies must be prepared to investigate and study the cultural differences for the countries that they wish to conduct business with. This is not only to determine if the designated area is a good place to conduct business, but also to acquire the necessary knowledge needed to successfully conduct business. Ethical challenges are even more difficult for companies when dealing with two different sets of ethical standards, which usually are influenced by cultural standards. It is fully possible that in business dealings that a company has opposing ethical standards to operate within the two countries. In some cultures such
University of Maryland University College
Introduction Kitchen Best Appliance Company must immediately address the ethical, cultural, legal and poor business practices in order for the company to remain in business. If the company continues to turn a blind eye to such behaviors as bribes, nepotism, illegal behavior and reckless endangerment to customer the company will only continue to find itself in a position that leaves it vulnerable to law suits, criminal charges, fines and incarceration of personnel. The case study provides a clear picture of what can happen to company that does not communicate, enforces and support policies and procedures established to have a competitive, compliant, safe and ethical workplace.
Analysis
The major social, ethical and legal challenges that Kitchen Best and other small-and-medium-sized enterprises (SMEs) face doing cross border business will be determined below. Social challenges are most easily identified in cultural differences among regions. For instance language barriers can create social challenges as well as differences in cultural beliefs and behaviors. Businesses must be prepared to face language differences by having staff available that can speak and write in languages other than their native tongue. Also the companies must be prepared to investigate and study the cultural differences for the countries that they wish to conduct business with. This is not only to determine if the designated area is a good place to conduct business, but also to acquire the necessary knowledge needed to successfully conduct business. Ethical challenges are even more difficult for companies when dealing with two different sets of ethical standards, which usually are influenced by cultural standards. It is fully possible that in business dealings that a company has opposing ethical standards to operate within the two countries. In some cultures such
References: DRS: Daniels, J. D., Radebaugh, L. H. & Sullivan, D. P. International business. (14th ed.) U. S. Dept. of Justice (2012, November). A resource guide to the U. S. Foreign Corrupt Practices Act. http://www.justice.gov/criminal/fraud/fcpa/guide.pdf Goo, S. & Loo, G. (2011). Kitchen Best: Ethics when doing cross-boundary business in Southern China (Product No. HKU948-PDF-ENG). Retrieved from http://hbsp.harvard.edu