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Knowledge Management

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Knowledge Management
Examination Paper of Semester III IIBM Institute of Business Management Semester-III Examination Paper Knowledge Management Section A: Objective Type (30 marks) • • • This section consists of Mixed Type questions & Short Answer type questions. Answer all the questions. Part One questions carry 1 mark each & Part Two questions carry 5 marks each. MM.100

Part One: Multiple Choices: 1. UCC stands for a. Universal Commercial Code b. Uniform Commercial Code c. Uniq Commercial Code d. United Commercial Code 2. E-business connects critical business systems and constituencies directly via a. Internet b. Extranet c. Intranet d. All of the above 3. Unusable rule are also called as a. User rule b. Conflicting rule c. Subsumed rule d. None of the above 4. Fact in knowledge codification refers to a. Value of an object or a slot b. Codification scheme c. Both (a) & (b) d. Filling of slots 5. An individual with skills & solutions that work some of the time but not all of the time is a. Scribe b. Validity c. Novice d. None of the above

Examination Paper of Semester III 6. CBR is a. Case based reasoning b. Case based reliability c. Case based repository d. None of the above 7. An unskilled employee trying to learn or gain some understanding of the captures knowledge is a a. Pupil user b. Tutor user c. People user d. None of the above 8. A rule of thumb based on years of experience is called a. Procedural rule b. Tacit knowledge c. Heuristic d. None of the above 9. Episodic knowledge is a. Is knowledge based on the fundamentals structure functions & behaviour of objects b. Is knowledge based on experimental information or episodes c. Is knowledge based on the unrelated facts d. None of the above 10. A directory that points to people, documents and repositories is a. Knowledge map b. Knowledge codification c. Rapid prototyping d. None of the above Part Two: 1. Write short note on “KM Life Cycle”? 2. Write short note on “The Knowing Doing Gap”? 3. What is “The Malpractice

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