Large-Scale Change at Wssc
Large-scale change at WSSC
Executive summary
This report is about Washington Suburban Sanitary Commission (WSSC). WSSC was created in 1918 by the Maryland General Assembly to plan, construct, operate and maintain water and sewer services for residents and businesses in Maryland’s
Montgomery and Prince George’s countries. The bad performance of the company despite of its monopoly situation led the government to warn the company. They had to change their way of operating and this was an emergency. For that reason
John Griffin was hired as a general manager of WSSC in 1999 in order to proceed with the appropriate changes. This report focuses on the change plan that Griffin used in order to restructure the company, what effect it had and what was the problems and the challenges that he had to face. There is also an evaluation about the opportunities he has now and how he could react.
Table of contents
1. Introduction
2. What were the risks associated with the change effort?
3. Were the key activities that enabled change to occur?
4. Do you agree with the extent of change initiated?
5. How successful has the change effort been thus far?
6. What should John Griffith and other senior managers at the WSSC do going forward?]
7. Conclusion
8. Bibliography
Washington Suburban Sanitary Commission (WSSC) provides safe drinking water and wastewater treatment for Montgomery and Prince George’s Counties in Maryland. It was established on May 1, 1918. It is the eighth largest water and wastewater utility in the United States. The WSSC serves about 1.8 million people in an approximately 1,000-square-mile (2,600 km2) area. It owns and manages about 10,000 miles (16,000 km) of water and sewer mains. WSSC is a public company that currently employs approximately 1500 people. its mission to be entrusted by community, to provide safe and reliable water, life’s most precious resource, and return clean
Executive summary
This report is about Washington Suburban Sanitary Commission (WSSC). WSSC was created in 1918 by the Maryland General Assembly to plan, construct, operate and maintain water and sewer services for residents and businesses in Maryland’s
Montgomery and Prince George’s countries. The bad performance of the company despite of its monopoly situation led the government to warn the company. They had to change their way of operating and this was an emergency. For that reason
John Griffin was hired as a general manager of WSSC in 1999 in order to proceed with the appropriate changes. This report focuses on the change plan that Griffin used in order to restructure the company, what effect it had and what was the problems and the challenges that he had to face. There is also an evaluation about the opportunities he has now and how he could react.
Table of contents
1. Introduction
2. What were the risks associated with the change effort?
3. Were the key activities that enabled change to occur?
4. Do you agree with the extent of change initiated?
5. How successful has the change effort been thus far?
6. What should John Griffith and other senior managers at the WSSC do going forward?]
7. Conclusion
8. Bibliography
Washington Suburban Sanitary Commission (WSSC) provides safe drinking water and wastewater treatment for Montgomery and Prince George’s Counties in Maryland. It was established on May 1, 1918. It is the eighth largest water and wastewater utility in the United States. The WSSC serves about 1.8 million people in an approximately 1,000-square-mile (2,600 km2) area. It owns and manages about 10,000 miles (16,000 km) of water and sewer mains. WSSC is a public company that currently employs approximately 1500 people. its mission to be entrusted by community, to provide safe and reliable water, life’s most precious resource, and return clean