Law of Case Studies
Zulfatah Arif SCM-019741
Work Psychology in Communication, Writing and Reporting
COM 2153
Mr Haji Adenan
Case Studies
An Unmotivated Building Inspector
Case Study
By: Zulfatah Arif
1) Review the motivation theories discussed in this chapter. How would each one describe and explain the problems with Simon Lucas’s motivation?
The theories that would be relevant to the problems with Simon Lucas’ motivation would be the McClelland’s Need Theory and Herzberg’s Two-Factor Theory. For McClelland’s Need Theory, it is divided into three segments which is the need for achievement, the need for power, and the need for affiliation. When referring to the need for achievement, Simon Lucas’s lacks all necessary characteristics. He lacks the hunger for goals, the negative feedbacks that he received don’t bother him, and he doesn’t mind or at least he hasn’t do anything when external events or other people interfere with his process. Examples of these situations are when he wasn’t consistent in approving proposals from small alterations to buildings. These kinds of jobs does not require that much of a skill but because of not having enough motivation, Simon doesn’t do well. He lacks the need in achieving excellence due to not having enough qualifications which is deemed necessary in order to do proper building inspecting work. Other reasons include that he had ‘come up the hard way’. Besides that, he also lacks the need for power or in this case, the need for promotion because he feels his little working experience and his recent performance won’t go well in achieving the criteria of promotion. Simon’s need for affiliation with other colleagues or in other words, the need to bond with other workmates are also at halt because of the others having worked among themselves for several years and of course, having the same level of qualifications among themselves. Now, it gets harder because they felt Simon’s poor performance would be chain reacted to them.
In
Work Psychology in Communication, Writing and Reporting
COM 2153
Mr Haji Adenan
Case Studies
An Unmotivated Building Inspector
Case Study
By: Zulfatah Arif
1) Review the motivation theories discussed in this chapter. How would each one describe and explain the problems with Simon Lucas’s motivation?
The theories that would be relevant to the problems with Simon Lucas’ motivation would be the McClelland’s Need Theory and Herzberg’s Two-Factor Theory. For McClelland’s Need Theory, it is divided into three segments which is the need for achievement, the need for power, and the need for affiliation. When referring to the need for achievement, Simon Lucas’s lacks all necessary characteristics. He lacks the hunger for goals, the negative feedbacks that he received don’t bother him, and he doesn’t mind or at least he hasn’t do anything when external events or other people interfere with his process. Examples of these situations are when he wasn’t consistent in approving proposals from small alterations to buildings. These kinds of jobs does not require that much of a skill but because of not having enough motivation, Simon doesn’t do well. He lacks the need in achieving excellence due to not having enough qualifications which is deemed necessary in order to do proper building inspecting work. Other reasons include that he had ‘come up the hard way’. Besides that, he also lacks the need for power or in this case, the need for promotion because he feels his little working experience and his recent performance won’t go well in achieving the criteria of promotion. Simon’s need for affiliation with other colleagues or in other words, the need to bond with other workmates are also at halt because of the others having worked among themselves for several years and of course, having the same level of qualifications among themselves. Now, it gets harder because they felt Simon’s poor performance would be chain reacted to them.
In