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Leadership and Knowledge Management

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Leadership and Knowledge Management
Knowledge Management

Table of Contents
1

Introduction ................................................................................................................................... 2 Strategy Development and Deployment ....................................................................................... 3 Knowledge Life Cycle .................................................................................................................. 4 Cultural Transformation................................................................................................................ 5 Change Management .................................................................................................................... 5 Coaching ....................................................................................................................................... 6 Summary ....................................................................................................................................... 7 Conclusion .................................................................................................................................... 7 Bibliography ................................................................................................................................. 8

Introduction

The team agreed that there are many barriers and dysfunctions to Knowledge Management within the company test case presented in the “Trigger”.

2

There exists a lack of a systematic way of capturing and codifying explicit and tacit knowledge within the new product development team. The group is not working in a trust environment that stimulates creativity so they cannot operate as a team. Hindering the progress is a lack of a shared strategic vision and deployment plan, poor communication within the NPD team who are struggling to create the value required. The Board of Directors formed a cross-functional team because of their collective knowledge



Bibliography: 1. Badurdeen, F. and Gregory B., (2012), 'The Softer Side of Lean’, Industrial Engineer. 2. Bhasin, S. and Burcher, P., (2006), ‘Lean viewed as a philosophy’, Journal of Manufacturing Technology Management, 17, 1/2; pg 56. 3. Birkinshaw, J., and Sheehan T., (2002), 'Managing the Knowledge Life Cycle ', MIT Sloan Management Review. Staats, B.R. and Upton, D.M. (2011) ‘Lean Knowledge Work’, Harvard Business Review. 8 4. De Jager, P., (2010), A Pocketful of Change, Canada, Ontario: De Jager & Company Limited. 5. Garvin D. (1993), 'Building a Learning Organisation ', Harvard Business Review. 6. Leonard D and Straus S., (1997), 'Putting your company’s whole brain to work’, Harvard Business Review. 7. Loermans J., (2002) 'Synergising the learning organization and knowledge management ', Journal of Knowledge Management, Vol. 6 , No. 3 pp. 285-294. 8. Madhavan, R., and Grover, R., (1998), 'From Embedded Knowledge to Embodied Knowledge: New Product Development as Knowledge Management ' Journal of Marketing, Vol. 62 pp 1-12. 9. May, Matthew (2005), 'Lean Thinking for Knowledge Work ', Quality Progress. 10. Sarkar, D., (2011), ‘Eight Deadly Faux Pas of Continuous Improvement’, Performance Improvement, Vol. 50, No. 8. 11. Womack, J. and Jones, D.P., (2003), Lean Thinking, Banish Waste and Create Wealth in Your Corporation, Simon and Schuster. 9

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