Leadership and Management Traits and Theories
Leadership and Management Traits and Theories
Cheri Adams
HCA340: Managing in Health & Human Services
Instructor: Celya Tilley
October 3, 2011
Leadership and Management Traits and Theories
An article from The Leadership Quarterly reported on a study: found that by and large, many bosses today are dishonest with and about their workers. The study specifically pointed out some damming evidence reported by workers about the honesty of their bosses: • 39% said their supervisors had failed to keep promises. • 37% said their supervisors had failed to give credit when due. • 31% said their supervisors had given them the "silent treatment" in the past year. • 27% said their supervisors had made negative comments about them to other employees or managers. • 24% said their supervisors had invaded their privacy. • 23% said their supervisors had blamed others to cover up mistakes or to minimize embarrassment (The National Learning Institute, 2007). Florida State University, the authors of the report, suggests that such dishonesty creates problems for companies such as poor moral, lower production and higher turnover. These results confirm my own research in interviews and focus groups with managers and their employees over the last twenty years. I too found that the major reason why people leave an organization is because of poor management and leadership. People don 't leave a company they leave their boss! What may surprise some readers is that the Florida State study also confirmed many earlier studies about the relationship between pay and turnover. It found that a good working environment is more important than pay and that "employees were more likely to leave if involved in an abusive relationship than if dissatisfied with pay (The National Learning Institute, 2007). Leadership is the ability to influence a group toward the achievement of goals. It is setting a new direction or
Cheri Adams
HCA340: Managing in Health & Human Services
Instructor: Celya Tilley
October 3, 2011
Leadership and Management Traits and Theories
An article from The Leadership Quarterly reported on a study: found that by and large, many bosses today are dishonest with and about their workers. The study specifically pointed out some damming evidence reported by workers about the honesty of their bosses: • 39% said their supervisors had failed to keep promises. • 37% said their supervisors had failed to give credit when due. • 31% said their supervisors had given them the "silent treatment" in the past year. • 27% said their supervisors had made negative comments about them to other employees or managers. • 24% said their supervisors had invaded their privacy. • 23% said their supervisors had blamed others to cover up mistakes or to minimize embarrassment (The National Learning Institute, 2007). Florida State University, the authors of the report, suggests that such dishonesty creates problems for companies such as poor moral, lower production and higher turnover. These results confirm my own research in interviews and focus groups with managers and their employees over the last twenty years. I too found that the major reason why people leave an organization is because of poor management and leadership. People don 't leave a company they leave their boss! What may surprise some readers is that the Florida State study also confirmed many earlier studies about the relationship between pay and turnover. It found that a good working environment is more important than pay and that "employees were more likely to leave if involved in an abusive relationship than if dissatisfied with pay (The National Learning Institute, 2007). Leadership is the ability to influence a group toward the achievement of goals. It is setting a new direction or
References: Buchbinder, S. B. & Shanks, N. H. (2007). Introduction to health care management. Sudbury, MA: Jones and Bartlett Publishers. ISBN: 9780763734732 EzineArticles.com Harvard Business School. (2011). Retrieved from http://hbswk.hbs.edu/item/6801.html Health Leadership Council House, R.J. and Mitchell, T.R. (1974). Path-goal theory of leadership. Contemporary Business, 3, Fall, 81-98 Management Study Guide. (2011). Retrieved from http://www.managementstudyguide.com/trait-theory-of-leadership.htm The National Learning Institute The New York Times. (2011). Retrieved from http://psychology.about.com/od/leadership/p/leadtheories.htm Symlog and The Leadership Grid. (1991). Retrieved from http://www.symlog.com/internet/how_symlog_relates/Leadership_Grid.htm Wikipedia. (2011). Retrieved from http://en.wikipedia.org/wiki/Management