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Leadership and Management with Social Network in Quality Improvement

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Leadership and Management with Social Network in Quality Improvement
BACKGROUND
Abstract
Quotation: “Leadership and industrial management are two distinct but complementary system. While industrial managers promote stability. Leaders press for change. Only organization that can embrace both side of that contradiction can thrive in turbulent times” (Philip Kotter, 1995)
Question: “How do you relate leadership and management with social network?
In this paper, the author will describe the opinion about the quotation and question above with explaining by referring the specific case in Industrial Engineering with the title of this paper is “Leadership and Management with Social Network in Quality Improvement”.
About Leadership
Leadership is the potential to influence behavior of others. It is also defined as the capacity to influence a group towards the realization of a goal. Leaders are required to develop future visions, and to motivate the organizational members to want to achieve the visions. According to Keith Davis, “Leadership is the ability to persuade others to seek defined objectives enthusiastically. It is the human factor which binds a group together and motivates it towards goals.”
Leadership and Management
“Managers do not promote individuals whose competence might threaten their own position; and so as the power of management spreads ever wider, the quality deteriorates (if that is possible). In short, while management shuns equality, it feeds on mediocrity. On other hand, True leaders are inspiring because they are inspired, caught up in a higher purpose, devoid of personal ambition, idealistic, and incorruptible.” (Hugh W. Nibley)
Figure 1
Figure 1

Objective
The aim of this paper is to determine the importance of leadership from engineering managers working in industrial engineering field for a specific case study. In this paper will be described the specific case in Quality Management (QM), which is the one of the field studies in concentration in Industrial Engineering (IE) management.
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