Introduction
Organizations are established to fulfil various needs of the people. The organizational objectives could be achieved via the organization’s growth-oriented mechanism which is inevitable in today’s competitive world. However, the most important factor which needs to be taken into consideration towards achieving the objective is the people or staff members who directly have impact on the productivity of the product or services. Negative behaviour such as absenteeism and high turnover rates will increase the production cost and adversely affect the productivity, thus affecting the overall organisational growth.
Organizational Behaviour
Organizational behaviour is a field of study that investigates the impact that individuals, groups and organizational structure have on behaviour within the organization, for the purpose of applying such knowledge towards improving an organizational effectiveness. Organizational behaviour is concerned with the study of what people do in an organisation and how that behaviour affects the performance of the organisation (Robbins:1998,9). Organizational behaviour is also defined as “the study and application of knowledge about human behaviour related to other elements of an organization such as structure, technology and social system” (LM Prasad). Stephen P Robins defines “Organizational behaviour as a systematic study of the actions and attitudes that people exhibit within organization”. Most of organizational behaviour strategies are eventually meant to optimally utilize the capabilities of individual and groups towards achievement of organizational objectives. Three elements of organisational behaviour are: first organisational behaviour is an investigative study of individuals and groups; second, the impact of organisational structure on human behaviour and the third, the application of knowledge to achieve organisational effectiveness.
What must be