UNDERSTANDING THE ROLE OF CULTURE
LECTURE OUTLINE
General Outline
Opening Profile: Adjusting Business to Saudi Arabian Culture
Culture and Its Effects on Organizations
Societal Culture
Organizational Culture
Culture’s Effects on Management
Influences on National Culture
Cultural Value Dimensions
Project GLOBE Cultural Dimensions
Under the Lens: Religion and the Workplace
Cultural Clusters
Hofstede’s Value Dimensions
Trompenaars’s Value Dimensions
Consequence or Cause?
Critical Operational Value Differences
The Internet and Culture
Developing Cultural Profiles
Management Focus: India’s IT Industry Brings Cultural Changes
Comparative Management in Focus: Profiles in Culture—Japan, Germany, Latin America
Culture and Management Styles Around the World
Saudi Arabia
Chinese Family Small Businesses
Under the Lens: Doing Business in Brazil – Language, Customs, Culture, and Etiquette
Conclusion
Summary of Key Points
Chapter Discussion Questions
Application Exercises
Experiential Exercises
Internet Resources
End-of-Chapter Case Study: Australia and New Zealand: Doing Business with Indonesia
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Objectives
1. To understand how culture affects all aspects of international management.
2. To be able to distinguish the major dimensions that define cultural differences among societies or groups.
3. To emphasize the need for international managers to have cultural intelligence in order to interact successfully in host countries.
4. To recognize the critical value differences that frequently affect job behaviors.
5. To be able to develop a working “cultural profile” typical of many people within a certain society as an aid to anticipating attitudes toward work, negotiations, etc.
6. To understand the interaction between culture and the use of the Internet.
Opening Profile: Adjusting Business to