Question 1: …………………………………………………………………………….1
1.1 Discuss how the Human Resource environment at Dell is managed Linking HRM practices to the company’s business objectives……………………………….1-3
1.2 Designing work that motivates and satisfies the employees as well as ………3-5
1.3 Maximizing customer service, quality and productivity………………………5-7
Question 2: ……………………………………………………………………….7-10
Explain the process involved in the acquisition and preparation of potential employees at Dell. Identifying HR requirements – HR Planning, recruiting employees and selecting employees, and Training employees
Question 3: ……………………………………………………………………………10
Managers need to ensure that employees have the necessary skills to perform current and future jobs through continuous assessment, development and management. With regards to the above statement, discuss how the above is accomplished at Dell.
3.1 Measuring employees’ performance…………………………………………10-11
3.2 Preparing employees for future work roles…………………………………..11-13
Question 4: …………………………………………………………………...……13-16
Dell is considered as an employer of choice because of its highly effective compensation system. Discuss how effective compensation system can lead to employee satisfaction/dissatisfaction if they believe pay and benefits are unfairly distributed
Bibliography…………………………………………………………………………17-18
Question 1:
1.1 Discuss how the Human Resource environment at Dell is managed. Linking HRM practices to the company’s objectives
Dell regards its human resource workforce as one of its most precious assets to pursue for excellence in the field it operates. Holbeche (2006:419) suggest that an organization’s overall business strategy should provide the guidance for the human resource management strategy, which in turn outlines the organization’s people objectives … are functional strategies in an organization’s objective achievement endeavours. Neo, Hollenbeck, Gerhart and Wright (2008:4) maintains that human resource
Bibliography: Brewster, C., Carey L., Dowling P., Grobler, P., Holland, P. & Warnich S. (2005) Contemporary issues in human resource management: gaining a competitive advantage. 2nd edition. Cape Town: Oxford University Press. Brown, W. (2007) Career Development. People Dynamics. 252(2): 19, February. Cant, M.C., Strydom, J.W., Jooste, C. J. & Du Plessis, P. J. (2006) Marketing Management. 5th edition. Cape Town: Juta. De Nisi, A.S. & Griffin, R.W. (2005) Human Resource management. 2nd edition. USA: Houghton Mifflin Company. Gómez-Mejia, L.R., Balkin, D.B., & Cardy, R.I. (2004) Managing human resources. 2nd edition. Upper Saddle river, NJ: Prentice-Hall. Grobler, P., Wärnich, S., Carrell, M.R., Elbert, N.F. & Hatfield, R.D. (2006) Human Resource Management in South Africa. 3rd edition. London: Thompson. Holbeshe, L. (2006) Transforming the human resources function. Understanding Change. Oxford: Elsevier. Lee, S.H., Lee, T.W. & Kum, C.F. (2008) The Effects of Employee Services on Organisation Commitment and Intensions to Quit. Personnel Review. Vol. 37, No. 2, pp 222-237. Nankervis, A., Compton, R. & Baird, M. (2005) Human resource management. Strategies and processes. 5th edition. Australia: Thompson. Neo, R.A., Hollenbeck, J.R., Gerhart, B. & Wright, P.M. (2008) Human Resource Management: Gaining a Competitive Advantage. 6th edition. McGraw-Hill. Stone, R.J. (2005) Human Resource Management. 5th edition. Australia: John Wiley & Sons. Storey, J. (2007) Human Resource Management: A Critical Text. 3rd edition. Illustrated Publisher Cengage Learning EMEA, Snell, S Wild, J.J., Wild, K.L., Han, J.C. Y & Rammal, H.G. (2007) International Business. The challenges of globalization. Australia: Pearson Education.