Listening
Listening is a difficult skill that few people ever learn.
Experts say the average person has 25% listening efficiency.
Listening with understanding, is more than just sitting back and letting words flow into your ears.
Listening is an active skill that is at least as hard as talking, maybe harder.
There is no real communication unless the listener understands, accepts, and will take action based on what was said.
The person who develops good listening skills has a head start on providing the best solutions based on information obtained during conversations.
1. WHAT IS HEARING & A person who incorporates listening with concentration is actively listening. Listening is the absorption of the meanings of words and sentences by the brain Hearing is physical and listening is emotional Listening is following and understanding the sound---it is hearing with a purpose You hear with you ear and Listen with your heart LISTENING ?
2. What is Listening?
3.
1. When you have ears, you can hear everything within hearing range; but that doesn’t necessarily mean you understand what you heard. Listening, on the other hand, is a skill.
4.
1. Hearing - physical process; natural; passive
2. Listening - physical & mental process; active; learned process; a skill
3. Listening is hard!
4. You must choose to participate in the process of listening.
Listening V/S Hearing
5.
1. Listening…. the psychological process of receiving, attending to, constructing meaning from, and responding to spoken or nonverbal messages
2. Hearing = physiological
3. Listening = psychological
What is listening?
6.
1. 85% of what we know is from listening
2. 45%of our time is spent on listening
3. A person recalls 50%of what they just heard
4. … .only 20%of it is remembered long term
Importance of listening
7.
1. To be recognized and remembered
2. To feel valued
3. To feel appreciated
4. To feel respected
5. To feel understood
6. To feel comfortable about a want or need
Active listening is a
Experts say the average person has 25% listening efficiency.
Listening with understanding, is more than just sitting back and letting words flow into your ears.
Listening is an active skill that is at least as hard as talking, maybe harder.
There is no real communication unless the listener understands, accepts, and will take action based on what was said.
The person who develops good listening skills has a head start on providing the best solutions based on information obtained during conversations.
1. WHAT IS HEARING & A person who incorporates listening with concentration is actively listening. Listening is the absorption of the meanings of words and sentences by the brain Hearing is physical and listening is emotional Listening is following and understanding the sound---it is hearing with a purpose You hear with you ear and Listen with your heart LISTENING ?
2. What is Listening?
3.
1. When you have ears, you can hear everything within hearing range; but that doesn’t necessarily mean you understand what you heard. Listening, on the other hand, is a skill.
4.
1. Hearing - physical process; natural; passive
2. Listening - physical & mental process; active; learned process; a skill
3. Listening is hard!
4. You must choose to participate in the process of listening.
Listening V/S Hearing
5.
1. Listening…. the psychological process of receiving, attending to, constructing meaning from, and responding to spoken or nonverbal messages
2. Hearing = physiological
3. Listening = psychological
What is listening?
6.
1. 85% of what we know is from listening
2. 45%of our time is spent on listening
3. A person recalls 50%of what they just heard
4. … .only 20%of it is remembered long term
Importance of listening
7.
1. To be recognized and remembered
2. To feel valued
3. To feel appreciated
4. To feel respected
5. To feel understood
6. To feel comfortable about a want or need
Active listening is a