Company: L’Oreal is a French firm which was founded by the French chemist Eugene Schuller to develop and market his new process for haircoloring. Company’s strategy is based on “quality, innovation and geographic expansion”. The situation which is in 1995 sales of the company were 53.4 billion from over 2000 products which were sold under 500 brand names in over 150 countries includes their three important focuses.. However, they had problems in terms of making money still after 8 and 9 years because they gave more importance to some aspects which are not necessary for consumers so their cost also increased that prevent their making money.
Competitor: Some of the biggest competitors of the company are Oil of Olay, Almay, Nivea, Ponds and Neutrogena. The market share of Plenitude is 0.305 in 1991 while its relative market shares of 3.273 pertain to Olay. So, Olay is in better condition. But Plentitude has more advantages compared to Ponds or other competitors. Oil of Olay was considered light and reasonable priced by acceptors it is seen as the traditional and general brand. Pond is also seen as reliable, accessible and reasonable priced but its imagery was older.
Customers: The goal of the company was to sell product in the department store and specialty store channels. They sold to both beauty salons and