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1.
"if you do X, you'll get Y" is an example of which of the following influence strategies? Retribution Value congruence Reciprocity Altruism Reason
Reciprocity
4.
According to communication accommodation theory, if an individual alters his or her communication style to become more similar to their communication's partner's, this is an example of: Speech accommodation Divergence Convergence
Convergence
2.
A senior colleague at work is trying to influence you by using retribution. How might you most effectively neutralise this attempt to influence you? Examine the motivation behind any gift or favours Explain your concerns Defend your right to manage your own …show more content…
According to communication accommodation theory, if an individual alters his or her communication style to become more similar to his or her communication partner's, this is an example of: Supportive communication Divergence Convergence Transactional communication All of the above
Convergence
6.
All of the above According to open systems theory, which of the following statements is true? The system character affects communication patterns.
Communication is separate from the system in which it occurs. Communication systems are immune to environmental inputs. The system character affects communication patterns. Coding systems are the same across organised systems. None of the above
7.
According to Platow and colleagues (2008), instrumental voice can provide: The opportunity to have a say in relevant matters The opportunity to influence decisions A cue that informs employees of their "positive, full-status relationship" within the group Increased perceptions of respect and fairness All of the above
The opportunity to influence decisions …show more content…
What are acceptable forms of supporting materials for a presentation? Examples
All of the above
All three statements are correct Statistics Only statement 3 is correct Testimony/stories Statements 2 and 3 are correct Quotations Statement 1 and 3 are correct All of the above Only statement 1 is correct
33. 36.
What is a rumour? A story about an event that contains themes related to the modern world. An unverified and instrumentally relevant information statement. Evaluative small talk about individuals. An entertaining narrative used to impart cultural values. All of the above.
The tendency to distort information in order to make it fit with expectations and pre existing stereotypes is explained in which of the following approaches to organisational communication? Human relations approach Social identity approach Cognitive approach Structural approach None of the above
Cognitive approach
An unverified and instrumentally relevant information statement.
37.
What is not a barrier to effective listening? Physiological barriers Contextual barriers Psychological barriers Semantic barriers