From the movie Street Kings 2: Motor City
From the movie Street Kings 2: Motor City
The outdated detective’s unit is shrouded in darkness but for a single desk light illuminating the seated Det. Sullivan. Just before Kingston entered, Sullivan had located hard evidence that Kingston was corrupt. Sullivan was fully aware that Kingston would murder him if he knew of Sullivan’s discovery. Kingston moves slowly from his standing position and puts a hand on the back of Sullivan’s chair, saying: “Are you sure you’re okay?” [Attending is “the first stage in the listening process involves making the conscious choice to listen” (Dobkin & Pace, 2006, p. 94)] Sullivan, appearing dazed: “No. Actually, no.” [Interpreting is “the second stage in the listening process involves giving meaning to sounds or related stimuli” (Dobkin & Pace, 2006, p. 95)] Kingston: “What is it?” [Responding is “the third stage in the listening process involves any discernible reaction including verbal or nonverbal feedback” (Dobkin & Pace, 2006, p. 96)]. Sullivan, hesitantly, almost stammering: “The truth, it’s just….like the other day, that …. It’s building up…it’s really starting to get to me” Kingston: “First time you kill someone is never easy.” [Remembering is “the final stage in the listening process involves retention and recall of the messages” (Dobkin & Pace, 2006, p. 97)]. Sullivan: “No, it isn’t”
There are several obstacles within this small exchange. The external obstacles- physical environment (Dobkin & Pace, 2006, p. 99) is isolated, dark and foreboding adding a sinister element and emphasizing Det. Sullivan’s vulnerability.
Lt. Kingston is preoccupied with the self (Dobkin & Pace, 2006, p. 101).
He is solely focused on preserving his job and family - he is barely in the room.
Lt Kingston is also blinded by his preconceived attitudes and beliefs (Dobkin & Pace, 2006, p. 102).
“Personal investment” can lead to three listening barriers: selective attention, ambushing, and avoidance of threatening information
The outdated detective’s unit is shrouded in darkness but for a single desk light illuminating the seated Det. Sullivan. Just before Kingston entered, Sullivan had located hard evidence that Kingston was corrupt. Sullivan was fully aware that Kingston would murder him if he knew of Sullivan’s discovery. Kingston moves slowly from his standing position and puts a hand on the back of Sullivan’s chair, saying: “Are you sure you’re okay?” [Attending is “the first stage in the listening process involves making the conscious choice to listen” (Dobkin & Pace, 2006, p. 94)] Sullivan, appearing dazed: “No. Actually, no.” [Interpreting is “the second stage in the listening process involves giving meaning to sounds or related stimuli” (Dobkin & Pace, 2006, p. 95)] Kingston: “What is it?” [Responding is “the third stage in the listening process involves any discernible reaction including verbal or nonverbal feedback” (Dobkin & Pace, 2006, p. 96)]. Sullivan, hesitantly, almost stammering: “The truth, it’s just….like the other day, that …. It’s building up…it’s really starting to get to me” Kingston: “First time you kill someone is never easy.” [Remembering is “the final stage in the listening process involves retention and recall of the messages” (Dobkin & Pace, 2006, p. 97)]. Sullivan: “No, it isn’t”
There are several obstacles within this small exchange. The external obstacles- physical environment (Dobkin & Pace, 2006, p. 99) is isolated, dark and foreboding adding a sinister element and emphasizing Det. Sullivan’s vulnerability.
Lt. Kingston is preoccupied with the self (Dobkin & Pace, 2006, p. 101).
He is solely focused on preserving his job and family - he is barely in the room.
Lt Kingston is also blinded by his preconceived attitudes and beliefs (Dobkin & Pace, 2006, p. 102).
“Personal investment” can lead to three listening barriers: selective attention, ambushing, and avoidance of threatening information