Introduction Strategic planning is made more difficult by the rate of change, complexity and associated uncertainty in the environment. Sanchez and Heene (1997) stated that ‘In dynamic environments, building and leveraging competences requires flexibility in acquiring and deploying new resources effectively in changing circumstances.’ It is evident therefore that successful strategy and associated competence development must be informed by a detailed understanding of the business environment. In Chapter 4 we examined the importance of industry analysis. In this chapter we look outside of the industry to learn about those forces at work that are outside an organization’s control and with which the business must usually learn to ‘cope’. A thorough macroenvironmental analysis is an ambitious task for a non-internationalized business, but for a global company the task is made all the more complex because of the number of industries, markets and countries in which it may operate. Change in the business
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