Organization A deliberate arrangement of people to accomplish some specific purpose i) Distinct purpose ii) People iii) Deliberate structure
Management The process of getting activities completed efficiently and effectively with and through other people. The process represents the primary activities of planning, organizing, leading, and controlling.
Managers Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.
First-line Managers Individuals who manage the work of the non-managerial employees who are directly involved with the production or creation of the organization’s products.
Middle Managers Individuals who manage the work of first-line managers.
Top Managers Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.
Efficiency Getting the most output from the least inputs * Doing things right
Effectiveness completing activities so that organizational goals are attained * Doing the right things
Management Functions
Planning Defining goals, establishing strategies to achieve goals, developing plans to integrate and coordinate activities.
Organizing Arranging and structuring work to accomplish organizational goals.
e.g. what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, where decisions are to be made
Leading Working with and through people to accomplish goals
e.g. motivating subordinates, directing others, selecting the most effective communication channels, resolving conflicts
Controlling Monitoring, comparing, and correcting work. * To ensure that the activities are being accomplished as planned and correcting any significant deviations.
Management Roles (Henry Mintzberg)
Interpersonal roles Roles | Description | Activities | Figurehead | Obliged to perform a number of routine