Management
Chapter 1
Introduction to Management and Organizations
The 21st century has brought with it a new workplace, one in which everyone must adapt to a rapidly hanging society with constantly shifting demands and opportunities.
The economy has become global and is driven by innovations and technology and organizations have to transform themselves to serve new customer expectations.
Today’s economy presents challenging opportunities as well as dramatic uncertainty.
The new economy has become knowledge based and is performance driven. The themes in the present context area ‘respect’, participation, empowerment, teamwork and self management. In the light of the above challenges a new kind of leader is needed to guide business through turbulence. Managers in organizations do this task.
A manager is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. It is not about personal achievement but helping others do their job. Managers may also have additional work duties not related to coordinating the work of others.
Managers can be classified by their level in the organization, particularly in traditionally structured organizations—those shaped like a pyramid
1)
2)
3)
First-line managers (often called supervisors) are located on the lowest level of management. Middle managers include all levels of management between the first-line level and the top level of the organization.
Top managers include managers at or near the top of the organization who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.
The changing nature of organizations and work often requires employees in formerly nonmanagerial jobs to perform managerial activities. Non managerial jobs are those where one works directly on a job and had no one reporting to him.
Mary Parker Follet defines management as, “The art of getting things done through
people”
Introduction to Management and Organizations
The 21st century has brought with it a new workplace, one in which everyone must adapt to a rapidly hanging society with constantly shifting demands and opportunities.
The economy has become global and is driven by innovations and technology and organizations have to transform themselves to serve new customer expectations.
Today’s economy presents challenging opportunities as well as dramatic uncertainty.
The new economy has become knowledge based and is performance driven. The themes in the present context area ‘respect’, participation, empowerment, teamwork and self management. In the light of the above challenges a new kind of leader is needed to guide business through turbulence. Managers in organizations do this task.
A manager is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. It is not about personal achievement but helping others do their job. Managers may also have additional work duties not related to coordinating the work of others.
Managers can be classified by their level in the organization, particularly in traditionally structured organizations—those shaped like a pyramid
1)
2)
3)
First-line managers (often called supervisors) are located on the lowest level of management. Middle managers include all levels of management between the first-line level and the top level of the organization.
Top managers include managers at or near the top of the organization who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.
The changing nature of organizations and work often requires employees in formerly nonmanagerial jobs to perform managerial activities. Non managerial jobs are those where one works directly on a job and had no one reporting to him.
Mary Parker Follet defines management as, “The art of getting things done through
people”