0 out of 1 points | | | The Perfect Manager (Scenario)
Brenda Kraft has proven to be an able manager. Her section has a high project completion rate with highest quality products and the lowest defects in her division. In addition, she accomplishes this with fewer full-time people than other managers. Some say that the secret of her success is in her ability to delegate responsibility and her understanding of "management functions."
Brenda 's ability to complete activities efficiently and effectively with and through other people is known as ________.Answer | | | | | Selected Answer: | leadership | Correct Answer: | management | | | | | * Question 2
1 out of 1 points | | | The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg 's managerial roles.Answer | | | | | Selected Answer: | informational | Correct Answer: | informational | | | | | * Question 3
1 out of 1 points | | | The Customer Meeting (Scenario)
Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Kelly reports to Ben, a production manager, who in turn reports to Dan, a general manager, who reports to McKenna, a vice president of operations. Recently, McKenna asked Dan to have a meeting with Kelly and Ben regarding some customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns, and to develop a specific plan to address these concerns.
McKenna is a ________.Answer | | | | | Selected Answer: | top manager | Correct Answer: | top manager | | | | | * Question 4
1 out of 1 points | | | The General Manager (Scenario)
Michael is the manager of a production facility. On a routine day, Michael meets with the employees who produce the organization 's product. At another time, Michael meets with