A. Roles
B. Empowered teams
C. Organizations
D. Global organizations
2. The people who work in an organization are considered:
A. Raw materials
B. Machinery
C. Resources
D. Financial capital
3. The people within an organization who are responsible for supervising the organization's use of its resources are known as:
A. Managers
B. Efficiency experts
C. Effectiveness experts
D. Strategists
4. Organizational performance __________ in direct proportion to __________ in efficiency and effectiveness.
A. Increases; increases
B. Increases; decreases
C. Decreases; decreases
D. Decreases; increases
5. The measure of the "appropriateness" of the goals selected by management for the organization and the degree to which the organization accomplishes these goals is known as:
A. Efficiency
B. Strategy
C. Effectiveness
D. Conceptual skill
6. All of the following are essential managerial functions EXCEPT:
A. Leading
B. Controlling
C. Demonstrating
D. Planning
7. The outcome of planning is _________, a cluster of decisions concerning what organizational goals to pursue, what actions to take and how to use resources to achieve goals.
A. An organizational structure
B. A control mechanism
C. A strategy
D. Leadership
8. The process that managers use to design a structure of working relationships that allows managers to work together to achieve organizational goals is called:
A. Organizing
B. Leading
C. Demonstrating
D. Controlling
9. A formal system of reporting relationships that coordinates workers so that they work together to attempt to achieve organizational goals is called:
A. A leading strategy
B. A controlling strategy
C. An organizational structure
D. A low-cost strategy
10 Effective leadership depends on the use of:
A. Power and influence
B.