Management Assignment
CONTENTS
PAGES:
1. Company’s Background 2-3 2. Contents * Company’s practices/operations 4-5 * Relevant Principles and Concepts of Management 6-7 * Pros and Cons 8-10 3. Recommendation 11-12 4. Conclusion 13-14 5. References 15
COMPANY BACKGROUND Generally, Pos Malaysia is a post services company in which it was restructured in 1992 as it switches from Malaysian Postal Services Department or Jabatan Perkhidmatan Pos Malaysia into a business corporation. Since there is some change in the structure and system of the company, Pos Malaysia Bhd tends to continues its services as providing mail services, logistics transportation, letter services, postal services, venture into parcel delivery, registrations, insurance service, transaction of money (postal order and money order) and investment of funds (Post Office Saving Bank). (Wikipedia) Basically, one of the services offered by Pos Malaysia is the postal service. It began to take over numerous services on behalf of the Government machineries such as collecting payment of electricity bill, sale of dog license, payment of pensions, sale of television license and others. In early 1800s, Pos Malaysia has traced back with the establishment of postal services which was firstly introduced in the Straits Settlement (Penang, Malacca and Singapore). In early 20th century, it has successfully covered the whole Malaya [ (Pos Malaysia) ] Besides providing postal services, Pos Malaysia also provide letters service that conveyed through dispatch riders or special
PAGES:
1. Company’s Background 2-3 2. Contents * Company’s practices/operations 4-5 * Relevant Principles and Concepts of Management 6-7 * Pros and Cons 8-10 3. Recommendation 11-12 4. Conclusion 13-14 5. References 15
COMPANY BACKGROUND Generally, Pos Malaysia is a post services company in which it was restructured in 1992 as it switches from Malaysian Postal Services Department or Jabatan Perkhidmatan Pos Malaysia into a business corporation. Since there is some change in the structure and system of the company, Pos Malaysia Bhd tends to continues its services as providing mail services, logistics transportation, letter services, postal services, venture into parcel delivery, registrations, insurance service, transaction of money (postal order and money order) and investment of funds (Post Office Saving Bank). (Wikipedia) Basically, one of the services offered by Pos Malaysia is the postal service. It began to take over numerous services on behalf of the Government machineries such as collecting payment of electricity bill, sale of dog license, payment of pensions, sale of television license and others. In early 1800s, Pos Malaysia has traced back with the establishment of postal services which was firstly introduced in the Straits Settlement (Penang, Malacca and Singapore). In early 20th century, it has successfully covered the whole Malaya [ (Pos Malaysia) ] Besides providing postal services, Pos Malaysia also provide letters service that conveyed through dispatch riders or special
References: Griffin, M. (2010). Processes in Organizations, Forces for Changes. In M. Griffin, Managing Organizational Behavior (pp. 532-536). Hitt., M. A. (2006). Organizational Change and Development, Planned Change. In M. A. Hitt., Organizational Behavior- A Strategic Approach (pp. 530-532). John Wiley & Sons (Asia) PTE LTD. J.Cherrington, D. (1994). Organization Processes, Methods for Overcoming Resistance to Change. In D. J.Cherrington, Organization Behavior-The Management of Individual and Organization Performed (2nd Edition) (p. 724). Division of Paramount. Matteson, I. (2002). Managing Organization Change and Innovation, Learning Principles in Changing Management. In I. Matteson, Organization Behavior Management (6th Edition) (pp. 628-629).