2. Types of organizations: Formal organization: o Planned co-ordination of activities for the achievement of a common, explicit purpose or goal, through division of labour and function, hierarchy of authority and responsibility. o Is deliberately planned and created, o Deals with the co-ordination of activities, o Hierarchically structured with stated objectives, o Based on specification of tasks, defined relationships of authority and responsibility, o A coalition of individuals with a number of sub coalitions Informal Organisation: o Arises from Interactions between people in the organization, o Social and psychological needs of the people in the organization o Development of groups with their own relationships and norms of behavior, o Is flexible and loosely structured o Relationships may not be defined o Membership is spontaneous, o Different groups and norms of behavior outside the formal structure may give rise to conflicts about the aims of the formal organization.
Functions of informal organisations: o Provides personal identity and satisfaction of social needs for members o Provides additional channels of communication, o Provides motivation o Provides stability and security o Provides a means of