The assignment will be conducted on M&S (Marks Spencer) a UK based retailer which is a prominent name in retail clothing, with more than 895 stores in 40-plus territories around the world. Its head office is London, England. The company is one of the largest clothing retailers in the UK, as well as being an upmarket food retailer. Majority of its 600 plus domestic stores sell both clothing and food, and in the last decade it has started expanding into other ranges such as technology, furniture and home wares. Marks/Spencer UK was the first British retailer to earn a pre-tax profit of over £1 billion. It achieved this in 1998; however, a few years later it faced a crisis which lasted for many years.
In recent years, the company has fostered considerable growth, but in mid-2008 its share prices fell to well under half their value of 12 months before due to the conservative buying by shoppers in the credit crunch. Until 1999, the company’s financial year ended on March 31. Since then, the reporting has changed to 52 or 53 week periods, with no fix ending dates. Overseas sourcing offices of the company are located in Turkey, Malaysia, Sri Lanka, India, Bangladesh, and Hong Kong.
Task 1
A.C. 1.1 Compare the objectives of organisational structure and the effect of organisational culture.
Organizational Structure of M&S
In the organisation structure a business must take account of the two factors the management hierarchy and the span of control.
The organisational structure of Marks and Spencer is very important. If they have a clear and effective structure this will enable them to meet their objectives for example increasing sales, if they have a poor structure this will lead to failure to meet their objectives. The organisational structure for Marks and Spencer is tall; this business has 303 branches in the U.K. The company also has 125 franchise stores in 26 countries. Marks and Spencer also has a tall hierarchy,