OUTLINE:
1. Introduction
2. Defining Globalization, Culture and Diversity
3. Overview of multicultures from global perspectives
4. Managing cultural differences in workplace
5. Conclusion
6. Bibliography
Introduction: Nowadays, businesses, people, governments and nations of the world have extended their tentacles beyond their geographical and cultural origins in the search for their daily needs, and the world has been turned into one global circle, hence the terms globalization and the global economy. One of the challenges facing multinational enterprises and their managers is the need to create conducive work environments that address the needs and respond to opportunities of culturally diverse workforce and to manage to satisfy diverse demands and culturally different tastes. Managing diversity is primarily a response to demographic changes including the increasing presence of women, racial minorities and immigrants in the workplace and in the client and customer populations (Towers Perrin and The Hudson Institute, 1990). Effective leadership must move beyond its own cultural frame of reference to promote strong intercultural communication and create and develop culturally designed different products that are of international standard. In the process, mangers are burdened with the responsibility of managing people of different origins and backgrounds with different work habit, cultural attitudes and diverse tastes.
Defining Globalisation, Culture and Diversity: Globalization is defined as a "process of growing interdependence among countries" (Daniels, Radebaugh & Sullivan, 2007). Recently, there has been a remarkable growth in the business relationship and interdependence especially with reference to the need for factors of production and finished goods and services among countries. No single country in the world can adequately provide all the needs for its
Bibliography: 1. Daniels, Radebugh & Sullivan. International Business – Environments and Operations. Pearson Education. 11 Ed. 2007. 2. (Http://www.eeo.nsw.gov.au/diversity/whatis.htm) 3. Towers Perrin and The Hudson Institute. Workforce 2000: Work and Workers for The 21st Century. Hudson Institute, Indianapolis, IN. 4. ( Http://www.workinfo.com ). 5. Our Creative Diversity. Report of the World Commission on Culture. 6. Wartick, S. L. and Wood, D. J. International Business & Society. Blackwell Publishers Ltd. 1998.