Preview

Managing Xerox's Multinational Development Center

Good Essays
Open Document
Open Document
859 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Managing Xerox's Multinational Development Center
Managing Xerox's Multinational Development Center
Case Summary:
This case describes a manager Clendenin’s use of the Multinational Development Center to enhance the efficiency of Xerox’s worldwide logistics and inventory management. He has done this though the development and implementation of a wide range of improvements in multinational computer and management systems.

The case describes Clendenin’s multiple strategies for overcoming these difficulties. It Illustrates a range of management strategies for upward, lateral and downward influence in a complex organizational context, as well as the use of a number of innovative human resource management techniques.

Main Problems or issues:
I would like to analysis the relationship Clendenin used in this case and give my recommendation on the problems Clendenin confronted now: how to choose the job offer from Hewitt.

Analysis:
1) What is the characteristic of Clendenin?
To answer the above question, I would like to high light what kind of person Clendenin is. In summary, Clendenin is Diligent, have passionate and aggressive smart person, and have great persuade influent skills.
He have a clear goal before start up actions, like start his career after graduate, start his innovation plan in the MDC department, the clear goals lead him to achieve his success in Xerox’s, especially in cutting MDC budget and headcount substantially case.
In terms of cultural alignment, John’s past experience and current success at Xerox would suggest that there is a high level of alignment between John’s working style and the culture at Xerox. In reciting his rejection of more lucrative offers in other industries, John states that he felt very comfortable. The corporate culture of Xerox is in many ways the same as the Marine Corps. There is a definite way of doing and an order to things that is often explicit. While John may have a level of experiential comfort based on his Marine background and his history at Xerox.

2)

You May Also Find These Documents Helpful

  • Best Essays

    Each of the four Riordan Manufacturing offices is utilizing different software programs to manage their manufacturing, distribution, and inventory. This type of environments provides very little functionality. The efficiency of this is also overwhelming because each plant in essence is not communicating with each other over one system. All of this makes it difficult to track accurately inventory, generate meaningful reports, respond to the information requests from stakeholders, and to…

    • 4147 Words
    • 17 Pages
    Best Essays
  • Better Essays

    The two things of main concern for every business whose operations are shifted and carried out in a land other tan its own homeland are the production management and eventual distribution of its products and services. To ease this up both of the companies have and manage full fledge manufacturing sites in the respective countries for carrying out the day-to-day operations of the two multinationals.…

    • 1930 Words
    • 8 Pages
    Better Essays
  • Powerful Essays

    Michael Armstrong (2009). Armstrong 's Handbook of Human Resource Management Practice. London: Kogan Page. Pages 957-984.…

    • 4281 Words
    • 18 Pages
    Powerful Essays
  • Powerful Essays

    Hrm/531 Selection Strategy

    • 2249 Words
    • 9 Pages

    237). There are two ways the organizational culture is used in staffing, first, a person 's ability to perform the job tasks through measurable skills, education, and experience (Cascio, 2013). The second is the alignment of values and personality characteristics of individuals with the company (Cascio, 2013). "By linking staffing decisions to cultural factors, companies try to ensure that their employees have internalized the strategic intent and core values of the enterprise" (Cascio, 2013, p. 238). Studies show people stay longer with companies that "emphasized interpersonal relationships" (Cascio, 2013, p. 238) than those which stressed "work-task values" (Cascio, 2013, p. 238). Cascio (2013) states "don 't just select individuals who fit a specific profile of cultural values" (p.…

    • 2249 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    Zenith

    • 581 Words
    • 3 Pages

    Zenith Medical Systems has been practicing a human relations managerial style; tightly structured jobs, centralized decision making, employees are rarely fired, pay increases are generally based on seniority, liberal employee benefits. However, the firm is becoming more classical in its treatment of managers, replacing those who don’t seem to be performing. The problems are not due to the individual managers, of course, but to the organizational system in place, which doesn’t fit the dynamic and complex environment that the firm is in, nor the technology (intensive, non-routine), nor the work force (highly educated, highly paid). They are trying to use an analyzer corporate strategy, but this is not really working for them, as the industry is changing too fast.…

    • 581 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Clendin Case Analysis

    • 1778 Words
    • 8 Pages

    Clendenin’s boss proposed a lateral move from head of Xerox’s Multinational Development Center (MDC) to a staff support function…

    • 1778 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    1. “Culture represents the personality of an organization, having a major influence on both employee satisfaction and organizational success” (Kane-Urrabazo, 2006).…

    • 1021 Words
    • 4 Pages
    Powerful Essays
  • Better Essays

    The current environment, for Riordan 's departments, is requiring increased labor in order to process information. The slow consolidation of the operational processes of two divisions with different operation software has become a financial threat to Riordan Manufacturing. Each of the divisions lacks modern technology that is needed to run a highly efficient corporation. Therefore, there is not enough information being shared between customers, sales, finance, manufacturing, and management. The upgrades will make their performance consistent with more rapidly and more efficient company locations; corporate headquarters, and China. Finally, there is a need to alleviate the duplication of data entry by establishing compatibility of systems between each of the locations. This condition was recognized as a problem area in the receiving, inventory management, and financial management, shipping, and customer relations management functionalities.…

    • 3678 Words
    • 15 Pages
    Better Essays
  • Good Essays

    Engstrom's Case Analysis

    • 570 Words
    • 3 Pages

    These organizational issues made me leave and walkout of the company without formal notice. Xerox’s current bureaucratic structure dissolves creativity, clouts their decision-making and vision for success. The piece rate scheme was confusing; managers…

    • 570 Words
    • 3 Pages
    Good Essays
  • Good Essays

    In the case, Mr. Ryckebosch is seen as a key member of the copier manufacturer. While growing up, he learned multiple languages and went to the best schools. He did his graduate degree in the United States as his dad (an executive manager in charge of international business) suggested so he could travel and acclimate to the American culture. As he got his MS, he got a job with Xerox, which wasn’t international at the time but was growing exponentially. Several companies also approached him; his education and European background were very attractive for other companies trying to expand internationally. He chose Xerox because he wanted to “get his hands dirty. Then, he got married and established in Rochester. He traveled and moved to several place in his life for the good of the company. He has now been 28 years and Xerox is still expanding and looking to relocate his International managers. In the case, they bring us to several locations and make us understand what this man is about. Here, we are interested at what made Mr. Ryckebosch such an important piece of the management at Xerox.…

    • 702 Words
    • 3 Pages
    Good Essays
  • Best Essays

    ARMSTRONG, M with TYLOR, S. (2014) Armstrong’s handbook of human resource management practice; Leading and facilitating change pg630-637. Kogan Page ltd…

    • 4484 Words
    • 129 Pages
    Best Essays
  • Good Essays

    American Red Cross

    • 795 Words
    • 4 Pages

    Briefly describe the culture of the chosen organization, noting whether the organization’s espoused values align with its enacted values. To what extent is communication in an organization determined by the organization’s culture?…

    • 795 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Ryder, J. A. 2007, ‘Complex Human Resource Challenges ', Talent &Technology, vol. 1, no. 1, pp. 14-16.…

    • 2841 Words
    • 12 Pages
    Best Essays
  • Satisfactory Essays

    When the process was over, Mr. Marchionne had 23 people reporting to him. Some were junior executives who had been moved up a level or two in the organization….…

    • 248 Words
    • 1 Page
    Satisfactory Essays
  • Best Essays

    Harris & Mossholder (1993), K.W. The affective implications of perceived congruence with culture dimensions during organizational transformation.…

    • 2454 Words
    • 10 Pages
    Best Essays