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Manipulation and Impression Management

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Manipulation and Impression Management
Manipulation and Impression Management can have negative and positive traits within interpersonal communication.

Emotional intelligence and impression management is often used to manipulate and deceive people. Though this can be viewed as a positive trait, it has negative outcomes for the person being deceptive. While deception is common in everyday social interactions its prevalence is less widely discussed. This essay will define impression management, deception and how individuals manipulate information about themselves so that others view them more positively. Secondly, it will define deception, interpersonal communication and self-awareness. Next, it will identify three types of deceptive impression management and why people will use these traits on others. Finally, it will discuss why manipulation and impression management are not positive traits within interpersonal communication.

Impression management is a goal-directed conscious or unconscious process in which a person attempts to influence the perceptions of other people about a person, object or event; they do so by regulating and controlling information in social interaction. It is usually used synonymously with self-presentation, in which a person tries to influence the perception of their image. Deception can be defined as the communication of information to a person with intent of creating a false understanding on the part of the other person. Lying, is a form of deception, requires the expression of an actual statement known to be untrue. Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication. Interpersonal communication is not just about what is actually said – the language used – but how it is said and the non-verbal messages sent through tone of voice, facial expressions, gestures and body language. Lastly, self-awareness is having a clear perception of



References: Carlson, J., (2012). Lying up on the job: Does deceptive impression management work? Ivey business journal: Improving the practice of management. Retrieved from www.iveybusinessjournal.com/topics/the-organization/lying-up-on-the-job-does-deceptive-impression-management-work#U1vDZFfDUfo

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