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Marketing
MODULE NAME: Management Information System

TABLE OF CONTENT:

1. Cover Page Page 1

2. Table of content Page 2

3. Question 1 Page 3 – 6

4. Question 2 Page 6 – 9

5. Question 3 Page 10 - 13

6. Question 4 Page 13 – 18

7. Question 5 Page 18 – 21

8. Question 6 Page 21 - 23

Bibliography Page 24 -25

Question 1:
Describe the information systems at Discovery Health

In today’s business world the availability of technology has enabled businesses to offer a variety of services which has made Information Technology a vital part of today’s business. Information System contains an input, processing, feedback and output, it is a combination of people, hardware, software, communication devices, network and data resources that processes data into useful information for specific activities that support organisation operations, management and decision making.
With today’s sophisticated hardware, software and communications technologies, it often is difficult to classify a system as belonging uniquely to one of the four information system types; These types being Transaction Processing Systems(TPS), Management Information System(MIS), Decision Support Systems(DSS), Executive Support Systems (ESS), Discovery is no exception to this as it exhibits many traits of each of the information system types.
1.1Transaction Processing Systems(TPS):
A transaction processing system (TPS) is an information system that captures and processes data generated during an organization’s day-to-day operations. This system is used on the operational level of an organisation and it includes various data and information from all departments that is needed across the organisation to make it successful. In the health insurance industry it is vital to incorporate a TPS within your organisation to assist with storing confidential client information, upload and store



Bibliography: 3 Dimensions of an Information system (Laudon and Laudon, 2011:48)

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