2) What is troubling Martha McCaskey? Do you agree with her assessment of the situation? Many things in the organization trouble Martha. -Starting with the views of the senior managers -Her manager was very laid back and so there was no clear set of rules for people who worked beneath him. -The organization itself had no defined rules or policy standards to follow so this gives individuals a lot of role ambiguity and they cant differentiate between what is right or wrong -Work overload and huge performance expectations, created burnout for many employees and therefore retention rate dropped significantly -Dual project assignment became a standard, She failed to speak out after the first standard was set and this led to senior management thinking it was okay, she needs to be more assertive * Not much acknowledgement of employees- lowers organizational citizenship behavior, no communal feel to the workplace * Growing resentment for the firm and its bonus
2) What is troubling Martha McCaskey? Do you agree with her assessment of the situation? Many things in the organization trouble Martha. -Starting with the views of the senior managers -Her manager was very laid back and so there was no clear set of rules for people who worked beneath him. -The organization itself had no defined rules or policy standards to follow so this gives individuals a lot of role ambiguity and they cant differentiate between what is right or wrong -Work overload and huge performance expectations, created burnout for many employees and therefore retention rate dropped significantly -Dual project assignment became a standard, She failed to speak out after the first standard was set and this led to senior management thinking it was okay, she needs to be more assertive * Not much acknowledgement of employees- lowers organizational citizenship behavior, no communal feel to the workplace * Growing resentment for the firm and its bonus