Mba 530 - Scenario Two Problem Solution Executive Briefing
Scenario Two Problem Solution Executive Briefing
Jeanni
University of Phoenix
MBA 530
Human Capital Development
Gwen McCants-Allen
January 11, 2007 Scenario Two Problem Solution Executive Briefing
The legendary scientist, Albert Einstein once stated, "No problem can be solved from the same state of mind that created it " This famous quote can definitely be applied to the topic of discussion today. The course study model, Riordan Manufacturing (a global plastic producer organization), provides an excellent opportunity to turn several difficult problems into an opportunity that will allow the Company to improve employee and customer relationships.
In this problem solution executive briefing, our team will present findings on the following: a) the situation at hand along with challenges and opportunities; b) the problem defined; c) the desired future state and goals to evaluate alternatives; d) potential solutions; e) an assessment of the alternative solutions; f) a complete risk assessment; g) the recommended solution and rationale behind decision; h) the expected impact and value; and i) a summary approach to implementing recommended solution along with ways to measure its effectiveness.
Situation Described
Riordan Manufacturing is a global plastic producer company employing 550 people among three plants, which are located in Albany, Georgia; Pontiac, Michigan,; and Hangzhou, China with projected annual earnings of $46 million. Recently, Riordan made several changes in the way they make and manufacture their products. The company also changed their sales processes and switched to a customer relationship management system. The new strategic model restructures the previous sales approach and these changes require customers to be serviced by teams rather than individual sales people. The required changes are presenting major issues for the transitioning design teams, which consist of three major demographic groups (Baby Boomers, Generation X 'ers, and
Jeanni
University of Phoenix
MBA 530
Human Capital Development
Gwen McCants-Allen
January 11, 2007 Scenario Two Problem Solution Executive Briefing
The legendary scientist, Albert Einstein once stated, "No problem can be solved from the same state of mind that created it " This famous quote can definitely be applied to the topic of discussion today. The course study model, Riordan Manufacturing (a global plastic producer organization), provides an excellent opportunity to turn several difficult problems into an opportunity that will allow the Company to improve employee and customer relationships.
In this problem solution executive briefing, our team will present findings on the following: a) the situation at hand along with challenges and opportunities; b) the problem defined; c) the desired future state and goals to evaluate alternatives; d) potential solutions; e) an assessment of the alternative solutions; f) a complete risk assessment; g) the recommended solution and rationale behind decision; h) the expected impact and value; and i) a summary approach to implementing recommended solution along with ways to measure its effectiveness.
Situation Described
Riordan Manufacturing is a global plastic producer company employing 550 people among three plants, which are located in Albany, Georgia; Pontiac, Michigan,; and Hangzhou, China with projected annual earnings of $46 million. Recently, Riordan made several changes in the way they make and manufacture their products. The company also changed their sales processes and switched to a customer relationship management system. The new strategic model restructures the previous sales approach and these changes require customers to be serviced by teams rather than individual sales people. The required changes are presenting major issues for the transitioning design teams, which consist of three major demographic groups (Baby Boomers, Generation X 'ers, and
References: Dreher, George, and Doherty, Thomas W. 2001. Human Resource Strategy: A behavioral perspective for the general manager. New York: McGraw-Hill. Pollitt, David. (2003, April). Putting people first for organizational success. Academy of Management Executive, 13, p. 43. Retrieved January 5, 2007, from EBSCOhost database. University of Phoenix, (2006). MBA/530 Human Capital Development. Scenario: Riordan Manufacturing, Company Overview. Retrieved December 20, 2006, from https://mycampus.phoenix.edu/secure/resource/resource.asp