Preview

Mct Manegerial Concept N Therories

Powerful Essays
Open Document
Open Document
4827 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Mct Manegerial Concept N Therories
REDISCOVERING INDIAN MANAGEMENT1

We would like to acknowledge the Indian Institute of Management Bangalore for institutional support during this research project. We would also like to thankfully recognize the students of the Management in Asia class, University of St. Gallen, participating in the India Study Trip in April 2003. Explicitly, we would like to acknowledge Bianca Braun, Reto Candrian, Martin Heusi, Carole Hofmann, Nicolas Markovic, Philippe Rose, Vincent Sennhauser and Nicole Ziegler for undertaking part of the interviews underlying this research and for supplying part of the within-case analyses as referred to in the methodology section of this paper. We also extend our deepest gratitude to the companies participating in this research project.

1

1

Abstract: Rediscovering Indian Management In 1990-1991 the Indian economy took significant steps from a socialist to a market economy fundamentally changing the traditional face of the Indian business environment. Similarly, the economic liberalization triggered fundamental changes in management practices in India. Whereas traditional Indian management practices are well described in the literature, this research contribution is the first to throw light onto the emerging contemporary Indian management style. Based on six case studies of family-owned and multinational companies with a total of 36 interviews, we found that Indian managers tend to value relevant educational background and experience higher than caste belonging for employment decisions. Furthermore, Indian managers tend to display medium to low levels of nurturance for subordinates and tend to increasingly incentivize subordinates by non-monetary development opportunities. A participative management style tends to be appropriate in the contemporary Indian environment. Key Words: India, Management, Case Study

2

INTRODUCTION During the years preceding the liberalization of the Indian economy, companies faced limited competition



References: Agrawal, N.M. 1994. Determinants of inter-generation conflict in organizations. Journal for Decision Makers, 9: 121--134. Amba-Rao, S.C., Petrick, J.A., Gupta, J.N.D. and Von der Embse, T.J. 2000. Comparative performance appraisal practices and management values among foreign and domestic firms in India. International Journal of Human Resource Management, 11: 60--89. Bernard, R. 2000. Social research methods – Qualitative and quantitative approaches. Thousand Oaks: Sage Publications. Chattopadhyay, G.P. 1975. Dependency in Indian culture from mud huts to company board room. Indian Management, 14: 22--29 & 42--47. Chong, L.C. (Ed.). 2002. Business Environment and Opportunities in India – Bangalore and its Surrounding Regions. St. Gallen: Verein Business Books & Tools. Eisenhardt, K. 1991. Better stories and better constructs: The case for rigor and comparative logic. Academy of Management Review, 16: 620--627. Eisenhardt, K. 1989. Building theories from case study research. Academy of Management Review, 14: 532--550. Falkenberg, A.D., Glamheden, H.A., Chong, L.C. & Agrawal, N.M. 2003. The impact of changing professionalism on multinational companies in emerging markets – the case of ABB India, Asia Pacific Management Conference Osaka 2003, Proceeding of the 9th Asia Pacific Management Conference, 283--292. Fayol, H. 1930. Industrial and general administration London: Pitman. Kakar, S. 1971. Authority patterns and subordinate behavior in Indian organizations. Administrative Science Quarterly, 16: 298--307. Miles, M. & Huberman, A. 1994. Qualitative data analysis: An expanded sourcebook. Thousand Oaks: Sage Publications. Mintzberg, H. 1975. The manager’s job – Folklore and fact. Harvard Business Review, 53(4): 49--62. Mullins, L. 2001. Management and organizational behavior (6th ed.). Upper Saddle River: Prentice Hall. Strauss, A. & Corbin, J. 1998. Basics of qualitative research (2nd ed.). Thousand Oaks: Sage Publications. Yin R. 1994. Case study research: Design and methods (2nd ed.). Thousand Oaks: Sage Publications. 11 TABLE 1 Comparison of Preceding Literature and Research Findings Management Practices Employee requirements Leadership style Traditional Indian Management Family relation and caste memberships of employees have to be considered Organizational leaders display a high level of personal involvement with their subordinates. Leaders provide nurturance contingent upon the subordinate 's task accomplishment Work is viewed as a means to an end i.e. for the sake of satisfying family needs. Little demand for changing work tasks, only the compensation is relevant Nepotism and caste considerations affect selection and compensation. Training less emphasized Contemporary Indian Management Relevant educational background and experience matching task requirements Increasingly participative management style where subordinates ' opinions and input are solicited. Personal relationship between management and employees reduced Elements such as job rotation, enrichment, autonomy, team work and competitive salaries are increasingly considered to motivate employees Objective selection criteria. Training programs and performance related compensation applied. Motivational aspects and rewards Human resource management practices 12

You May Also Find These Documents Helpful

  • Good Essays

    Proof

    • 2418 Words
    • 10 Pages

    * You are the Vice President of a US based software company. You have been tasked with exploring the possibility of setting up a software development operation in India. You have heard that the rigid caste systems can affect business operations. Do you think it is possible to use a typical US management style in India or should you adjust to the local Indian managerial style and employment practices? Explain.…

    • 2418 Words
    • 10 Pages
    Good Essays
  • Powerful Essays

    References: Publication title: Journal of Management Research. New Delhi: Aug 2002. Vol. 2, Iss. 2; pg. 63, 10 pgs…

    • 4755 Words
    • 20 Pages
    Powerful Essays
  • Powerful Essays

    In the 1990’s India developed a serious economical crisis in their country and were about to default on their international loans. The solution was to develop a multitude of domestic and external policies to push for a more open and market oriented economy. Measures included, tossing out the industrial licensing regime, reduction in the number of areas reserved for the public sector, amendment of the monopolies and the restrictive trade practices act, start of the privatisation program, reduction in tariff rates and change over to market determined exchange…

    • 2000 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Silvio case analysis

    • 2240 Words
    • 9 Pages

    Silvio Napoli, as head of Schindler Company’s corporate planning, is the best choice for the company’s India operations, given the facts of his adaptability of culture difference, his personality, background in Schindler, and his involvement of the Indian operation project, as well as his human resource management skills. First of all, Napoli is an Italian, who graduated from Harvard Business School. With solid education background, he became head of corporate planning in Schindler, which is a Swiss Company. His wife is a French-German dual national. Interacting with diversity of culture in life, he must be well equipped to adapt culture differences and handle the challenges. For instance, as he is employed as assistant of Chief Executive Officer of Schindler, he knows that Schindler is a formal Swiss company, so power distance is high that “the hierarchy was clear, politeness important, and first names rarely used.” (Silvio Napoli at Schindler India (A), page 3) He is well aware how people behave in the organizational context; he respects and embraces the culture, and he understands how he should behave as a manager. According to Thomas, D.C., & Lazarova, M.B.’s article on Cultural and Institutional Context of Global Human Resource Management, they said, “HRM systems are embedded in the cultural and institutional context of their home country. HRM may be somewhat resistant to the forces of globalization because its ability to change is limited by regulatory structures, interest groups, public opinion and culture norms, which are relatively slow to change.”(Page 38) Because of this reason, manager that is in charge of opening Indian subsidiary must be aware of culture difference and be flexible in adapting it while handling human resource management. As a result, his ability of solving culture challenges is strong. Also, his personality is well fit with the role of foreign market operator. He is…

    • 2240 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Fall Of MG Rover

    • 8853 Words
    • 36 Pages

    This case was written by K. Yamini Aparna, under the direction of Vivek Gupta, IBS Center for Management Research.…

    • 8853 Words
    • 36 Pages
    Powerful Essays
  • Powerful Essays

    Role of Cultural Factors in Shaping Human Resource Management Practices in the Multinational Corporations (MNCs) Operating in the Emerging Markets of South Asia…

    • 6902 Words
    • 28 Pages
    Powerful Essays
  • Good Essays

    Crosscultural Issues in Hr

    • 4508 Words
    • 19 Pages

    Increasingly, for Indian companies, which are serving a diverse set of enterprises, spread across different geographies, grooming their staff on some simple and, yet, tricky culture issues, is getting increasingly institutionalised or becoming an expert outsourced option.…

    • 4508 Words
    • 19 Pages
    Good Essays
  • Satisfactory Essays

    Doing Business in India

    • 541 Words
    • 3 Pages

    Of all the cultural influences that most impact Indian business culture, hierarchy plays a key role. With its roots in Hinduism and the caste system, Indian society operates within a framework of strict hierarchy that defines people's roles, status and social order.…

    • 541 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    The development of this teaching case has been facilitated by Bimtech Center for Management Case Development, set up in partnership with Emerald Group Publishing House, at Birla Institute of Management Technology, Greater Noida (India). Disclaimer: The case has been developed solely as the basis for class discussion and for education purposes and is not intended to illustrate either effective or ineffective handling of an administrative situation or decision making or represent the views of management about the topic of the case. The authors may have disguised/camouflaged some of the names, events, information and/or conversations among the organization’s officials to protect the identity of individuals and to protect confidentiality. Disclaimer. This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision making. The author/s may have disguised names; financial and other recognizable information to protect confidentiality.…

    • 6743 Words
    • 27 Pages
    Good Essays
  • Powerful Essays

    What factors account for the rise and rise of India-trained business minds? "Our colleagues in our Asian offices are asking the same question," laughs Jill Ader, head of CEO succession at the executive-search firm Egon Zehnder International. "Their clients in China and Southeast Asia are saying, 'How come it's the Indians getting all the top jobs?'" It could be because today's generation of Indian managers grew up in a country that provided them with the experience so critical for today's global boss. Multiculturalism? Check. Complex competitive environment? Check. Resource-constrained developing economy? You got that right. And they grew up speaking English, the global business language.…

    • 1825 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Levels and types of managers Over the last five years, Indian manufacturing sector witnessed a significant growth from “shopfloor improvements to new manufacturing processes to R&D and new product development”. It can be seen that different types and levels of managers have been involved, which from first-line managers…

    • 756 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    The Indian social environment is seen in various terms depending on the position of the viewer. The diverse views that exist however seem to create a debate on whether the social processes of the country are "good or bad". There exists a long tradition of seeing it from the eyes inherited from the British Colonial perspective in which Indian social processes are seen as passive, non-vibrant, indigent and lazy. There are other points of view which seem to find redeeming features in Indian social processes that are seen as potentially strong and capable of being energetic and productive. The post liberalisation era of the last decade has witnessed unprecedented pace of change in volume, scale, speed, complexity, discontinuity and increased turbulence in the business environment. The emergence of global economic order has made it imperative for organizations to achieve global standards of performance, to gain and maintain competitive advantage. The hyper competitive scenario has necessitated a fundamental transformation in the conduct of business. With pressure to do more and more with less and less resources, coupled with service orientation and customer relations management, organizations are left…

    • 5193 Words
    • 21 Pages
    Powerful Essays
  • Good Essays

    Traditional Indian businesses; small-scale and family controlled firms employ distinct socio-economic characteristics that exploit functional family role-relationships and allegiances to ensure efficient implementation of business decisions. These firms utilize a mixture of informal and conventional management styles to complement paternalistic and nepotic practises; thereby allowing family members strategic control of key managerial positions. [1]…

    • 1601 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    This study used the case analysis research method. Secondary data were obtained from media reports, homepages of the respective firm and other published sources. It also based on discussions held during lectures, library and with colleague.…

    • 3948 Words
    • 16 Pages
    Powerful Essays
  • Powerful Essays

    How Industries Change

    • 6264 Words
    • 29 Pages

    This document is authorized for use only in Strategic Management (Section-C&E) by Prof. Sushil Khanna, at Indian Institute of Management - Calcutta from January 2015 to March 2015.…

    • 6264 Words
    • 29 Pages
    Powerful Essays