Preview

Memo: Management and Spa Works

Good Essays
Open Document
Open Document
1046 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Memo: Management and Spa Works
Spa Works
Memo
Date
December 12, 2012
To:
Adrian Pavone, CEO
From:
Subject:
Information System Advisory Committee Proposal

Hello Adrian. In the last few years, Spa Works has been rapidly expanding its business by opening new locations and acquiring competitors. Such expansion suggests not only high profits, but also investments in the organization’s information system. Spa Works is currently operating using a number of legacy systems, which may not be able to support recent changes any further. In fact, due to the increased volume of transactions and day-to-day operations, the current system has been causing issues with financial reporting and decision-making process. Therefore, as a response to your request an advisory five-member committee has been proposed to provide assistance and guidance in creation of the new integrated system, which will allow Spa Works improve its business processes.

Roles and responsibilities of the advisory committee members are presented below:

1. Information Systems Manager. The objective of this project is to develop an integrated system to improve day-to-day operations of Spa Works as well as to offer better reporting in the accounting and human resources. As a result, the IS manager of Spa Works has been chosen to serve on the committee to ensure the strategic IS planning is aligned with the company’s overall strategy. IS manager will advise on the hardware and software (software upgrades) that must be purchased to ensure smooth functionality of the system applications. The IS manager will also endorse an effective and efficient system design so that everyone across the organization is able to use it trouble-free. Being on the advisory board, IS manager will facilitate proper security and recovery software and will develop strategies for training the existing and new personnel if required. Spa Works’ IS manager will also ensure that a set of adequate IT policies is in place and the new system complies with

You May Also Find These Documents Helpful

  • Satisfactory Essays

    The company is reengineering the company’s Intranet/Information systems and enterprise resource planning (ERP) system. The upper management has chosen to implement SAP to connect all aspects of the company; accounting, manufacturing, aircraft services, supply inventory, and customer resource management (CRM). Implementing this new information system (IS) will allow the different parts of the company to operate as one, by allowing the various modules in SAP to communicate and exchange data. SAP will replace all of the outdated and splintered software the company currently uses by allowing easier communication between the departments and the programs that are used. The change was started about three years ago and will be completed in about two years for a total of five years to complete and be fully implemented. Connecting all of the different departments will save a tremendous amount of money for the company. Reengineering the IS systems will allow the sales department and customer representatives more easy access to the customer’s information, such as current and future orders, current aircraft service status or new aircraft delivery time; thereby increasing the customers value and customer…

    • 464 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    CMGT 445 Week 2 IA

    • 814 Words
    • 3 Pages

    Most successful businesses have at least one, if not more information systems in use. These information systems could be used for anything from tracking personnel to tracking supplies. These information systems present potential problems to the information technology staff. Information systems can be complex and difficult to manage or rather simple to use and maintain. One thing is for sure, all information systems pose their own unique set of issues for those managing them.…

    • 814 Words
    • 3 Pages
    Better Essays
  • Better Essays

    In recent years, board members and staff of the Midsouth Chamber of Commerce (MSCC) have been trying to update their information system. Their information has steadily required more capabilities and in pursuit of better more efficient capabilities they have made several missteps that have cost them a very large sum of money. They have had personnel acquire information systems that did not meet the requirements of MSCC. The cost of these nonfunctioning systems has been in excess of $277,000.00 dollars. MSCC is now on their third person to manage the acquisition of an information system that will meet all the current and foreseeable future needs of MSCC. They need to ensure that the person in charge of the acquisition of new information systems takes prudent steps to ensure that the information system that they acquire has been given a test run and it is able to complete all required tasks with a minimum of training required by the personnel who will be using the new system. MSCC needs to ensure that they start with a sound grasp of what the information system needs to collect, manage, retrieve and report to meet the requirements of supporting the business activities performed by MSCC. Failure to ensure that these steps are followed will result in the same types of problems experienced in the past by MSCC. MSCC must ensure that the language in the contract with the vendor has enough teeth that if the vendor fails to provide an information system that meets the needs of MSCC, they have viable repercussive actions to take against the vendor.…

    • 1832 Words
    • 8 Pages
    Better Essays
  • Good Essays

    It’s a database that records and balances all transactions, purchases, returns, payment for services, online ventures, etc. for our business. That’s not the only thing TPS does it handles many other little components that makes up the system and how we will obtain our money from consumer purchases. TPS is also used for a company’s inventory, payroll, sales, profits, and much more. “For example, you make a purchase from Forever 21 with a bank card TPS obtains your bank information for payment, and counts business’s inventory, sales, profits, and payroll (Fitzpatrick).” TPS is also used for businesses that have websites that allow customers to make online purchases then in that case TPS will have to hold more of the customer’s…

    • 784 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Information technology is known as "the study, design, development, application, implementation, support or management of computer-based information systems. There are many systems that an organization uses on a daily basis from Management Information Systems (MIS), to Transaction Processing Systems (TPS), to Decision Support Systems (DSS). In today’s society those systems are the vital parts of an organization’s survival. IT systems are the backbone of an organization’s operations and without them organizations fall short of providing services. They drive all of the daily tasks, store files and data, provides solutions to problems, and give competitive advantages.…

    • 712 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    IT team – provide help regarding the organisations systems e.g. telephones, computers, laptops, date storage and security, networks, aiding customers to use it correctly improving their quality of work.…

    • 1212 Words
    • 5 Pages
    Satisfactory Essays
  • Powerful Essays

    Spa Works

    • 2686 Words
    • 11 Pages

    As per our discussion, I have compiled the list of people to be part of the advisory committee responsible for the new IS system to be implemented at Spa Works. These people will be the link between business and development needs of the new system. This project is being undertaken to streamline Spa Works reporting structure for better internal and external reporting and also to provide a competitive advantage by leveraging our business strategy to offer better and quality products and service to our customers. This new system will reduce the time and offer better quality financial reports, human resource reporting and will give Spa Works the ability to continually meet and support custom programs for customers.…

    • 2686 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    During the initial analysis of the company we noticed that there is no Information Technology Police in place. This has led to several computer systems with different software and hardware that is not compatible with one another. This is currently making the work more difficult for the employees and the staff due to the computer systems and software programs being out of date. The second analysis we conducted was a look…

    • 5638 Words
    • 19 Pages
    Powerful Essays
  • Powerful Essays

    Inf 220: Is Principles.

    • 1851 Words
    • 8 Pages

    Information systems have had a great impact on today’s businesses, culture and society. They have changed how people do business, how corporations manage their resources, and among other things, how firms interact and compete with each other. This paper will address several questions concerning information systems, their origin, their future, and their present. This paper will define and describe information systems, and how they impact both employees but also different departments and functions. It will also show how problem solving is involved in developing and implementing information systems.…

    • 1851 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    Riordan Manufacturing currently maintains four different locations that specialize in manufacturing and corporate operations. Each of the locations has continued to operate using the same business systems they had when they were acquired and folded into Riordan. This presents a challenge to the management at Riordan as they have a multitude of different systems to deal with when managing the operations. Not only do they have to worry about compatibility issues between the systems but they also have to worry about the costs associated with having these different systems that are each independent. With that concern the company’s management has decided to request a solution to the problem and ask for a new integrated business system for the entire company. Service request SR-rm-012 has the following goals: “A summary of all the business systems that Riordan Manufacturing needs for effective management.” (Riordan Manufacturing , 2007). Based on the request the business system needs to help make management and operations run better in all of their divisions which include: Finance and account, the customer facing Internet site, sales and marketing, human resources and the legal department.…

    • 2756 Words
    • 12 Pages
    Better Essays
  • Best Essays

    IT department will have to review past security problems and methods of how it has been solved. They will also be required to arrange new problem solving methods that have not been previously implemented. IT team will need to research most current data which is stored on company’s servers and try to find and eliminate possible errors.…

    • 3482 Words
    • 14 Pages
    Best Essays
  • Satisfactory Essays

    Information Systems Paper

    • 505 Words
    • 3 Pages

    Information systems and software applications are important resources for each department of a company. Each department uses its own software and information systems that cater to their department. This paper is going to discuss the information systems and a software application for the accounting, human resources, and marketing departments.…

    • 505 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    The aim/purpose of this report is to discuss how the information systems are managed systematically in an organizational operation. How those frontline managers should be competent in managing the systems, developing business plans and budgets as well as managing the resource proposal are made are researched in sources listed in the Bibliography and the practicable application of it in business as demonstrated by the case study of Blacktown city council which is followed by the theory of manage workplace information systems with the help of class notes and further researched on the Blacktown city council and is presented as two facts information as theory and practical.…

    • 5894 Words
    • 24 Pages
    Powerful Essays
  • Powerful Essays

    Currently their information system (IS) is not fully centralized and this is causing a lot of problem in their expansion and cross-company processes. A significant requirement for the information technology is required because their organization is expanding globally and is facing an increased service volume.…

    • 1329 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    MIS In Action

    • 846 Words
    • 3 Pages

    The information systems department consists of specialists, such as programmers, systems analysts, project leaders, and information systems managers. Programmers are highly trained technical specialists who write the software instructions for computers. Systems analysts constitute the principal liaisons between the information systems groups and the rest of the organization. It is the systems analyst’s job to translate business problems and requirements into information requirements and systems. Information systems managers are leaders of teams of programmers and analysts, project managers, physical facility managers, telecommunications managers, or database specialists. They are also managers of computer operations and data entry staff. Also, external specialists, such as hardware vendors and manufacturers, software firms, and consultants, frequently participate in the day-to-day operations and long-term planning of information systems.…

    • 846 Words
    • 3 Pages
    Good Essays