Business Systems Paper Service Request Sr-Rm-012

Introduction Riordan Manufacturing currently maintains four different locations that specialize in manufacturing and corporate operations. Each of the locations has continued to operate using the same business systems they had when they were acquired and folded into Riordan. This presents a challenge to the management at Riordan as they have a multitude of different systems to deal with when managing the operations. Not only do they have to worry about compatibility issues between the systems but they also have to worry about the costs associated with having these different systems that are each independent. With that concern the company’s management has decided to request a solution to the problem and ask for a new integrated business system for the entire company. Service request SR-rm-012 has the following goals: “A summary of all the business systems that Riordan Manufacturing needs for effective management.” (Riordan Manufacturing , 2007). Based on the request the business system needs to help make management and operations run better in all of their divisions which include: Finance and account, the customer facing Internet site, sales and marketing, human resources and the legal department.
Finance and Accounting
Finance and Account at Riordan is one that has many issues that cause the company to lose money when tracking the money. Currently the systems in place at the four plants are all different systems based on the license that was acquired at the time for that facility. The system as it stands now has the glaring issue: “Some F & A data is provided to corporate via data files; some data is provided via hardcopy reports and must be re-entered; some data is provided via data files but must be converted (redirected) to the proper account codes and the list goes on” (Riordan, 2006). Each of these systems contains the standard accounting, ledgers, payable accounts, reports, and histories. With each of these parts having to be entered once at one factory

References: Riordan. (2006). Finance & Accounting. Retrieved from https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/Finance/RioFandA001.htm Riordan Manufacturing . (2007). Service Request SR-rm-012. Retrieved from https://ecampus.phoenix.edu/secure/aapd/cist/libraries/Service%20Requests/RiordanSR/riordanSR012.htm