Meralco marches on to its 108th year of service in 2011. Consistently in the list of the Philippines ' top five corporations and cited among Asia 's finest, Meralco today serves over 4.8 million residential, commercial and industrial customers. It is strategically located to serve the country 's center of commerce and industry and its hub of government services and infrastructures. It services about 30 manufacturing economic zones, which also compete in the global market. Likewise, the Company caters to providers of outsourced business processes, both domestic and international.
Meralco 's 9,337 sq. km. franchise area covers 31 cities and 80 municipalities including Metro Manila, the entire provinces of Bulacan, Rizal and Cavite; parts of the provinces of Laguna, Quezon, Batangas and Pampanga. Electrification level in the franchise area is 99%.
The franchise area is home to 25.5 million people, roughly a quarter of the entire Philippine population of 94 million, for whom it commits to deliver adequate, reliable, quality and affordable electric service 24 hours a day, seven days a week, year-round.
Mission
To provide our customers the best value in energy, products and services.
Vision
To be a world-class company and the service provider of choice.
Objective
To protect and enhance the interests of its stakeholders by committing itself to the following principles:
1. The Customers are its reason for being, and therefore, they should always be treated with dignity. The Company must be fully responsive to their needs. The Company has the responsibility to:
2. The Employees are its most valued asset, and therefore, they should always be treated with dignity and with full consideration of their interest. The Company has the responsibility to:
3. Its Investors are its principals, and therefore, the trust they have placed in the company must be honored. The Company has the responsibility to:
4. The Suppliers and Creditors are its business partners
References: • http://www.meralco.com.ph • http://globalnation.inquirer.net/cebudailynews/opinion/view/20080604-140712/The-evils-of-a-monopoly