Much of our communication is done in a high-context way and one prime example is the concept around saying no. Mexicans do not often say no to people because they do not want to lose face. Instead, communication is dependent on non-verbal channels such as body language and eye contact or through past interactions. There have been numerous interactions with other Mexican or Latin American colleagues that have agreed to one thing but have done the exact opposite. It is nothing personal to whom they are interacting with; it is more of a way to spare the other persons
Much of our communication is done in a high-context way and one prime example is the concept around saying no. Mexicans do not often say no to people because they do not want to lose face. Instead, communication is dependent on non-verbal channels such as body language and eye contact or through past interactions. There have been numerous interactions with other Mexican or Latin American colleagues that have agreed to one thing but have done the exact opposite. It is nothing personal to whom they are interacting with; it is more of a way to spare the other persons