Mgt 445
Communication and Personality in Negotiation
By
Christopher McMillian
MGT 445
STEVEN NACHTWEY
STEVEN NACHTWEY
STEVEN NACHTWEY
Steven Nachtwey
In essay will share an experience in which negotiating was a factor to obtain a new motor for my 2010 Camaro SS. The essay will discuss the communication style used to negotiate. The essay present the personality used or to negotiate a new motor successfully. Last, the essay will share the communication style and personality trait contributed to the negotiation of a new motor for my 2010 Camaro.
Situation
In 2010 a week after my birthday the car I ordered finally came in a 2010 Camaro SS. I had the vehicle ship to Hennessey performance in Texas where I had modifications done to the vehicle. On completion the vehicle was putting down 485hp to the rear wheel which is a 150hp over stock power. Eight months with by the vehicle was running hard and great. In January of 2011 the engine starts making a ding sound at high RPMS. This sound was different from the normal knocking sound that lean or poorly tuned engine would make. Being in New Orleans Hennessey performance was not easy to get to so I took the vehicle to the dealership. The service manager drove the vehicle and connected it to the computer and the diagnosis was that everything was fine. A week later after leaving the dealership the engine started shaking and the vehicle was not drive able. The dealership diagnosis the vehicle again and determined that the noise was coming from cracked pistons 2, 4, and 7 scratching the motor walls. My family purchased many vehicles from Banner Chevrolet so I knew I had to negotiate my out of this one. Because of the modifications the vehicle power train warranty would be voided and a new LS3 was 14 thousand dollars to replace.
Communication
Before I discussed the possibility of purchasing a new motor I expressed my self to the service team at Banner. I believed I had an engine that came off the
By
Christopher McMillian
MGT 445
STEVEN NACHTWEY
STEVEN NACHTWEY
STEVEN NACHTWEY
Steven Nachtwey
In essay will share an experience in which negotiating was a factor to obtain a new motor for my 2010 Camaro SS. The essay will discuss the communication style used to negotiate. The essay present the personality used or to negotiate a new motor successfully. Last, the essay will share the communication style and personality trait contributed to the negotiation of a new motor for my 2010 Camaro.
Situation
In 2010 a week after my birthday the car I ordered finally came in a 2010 Camaro SS. I had the vehicle ship to Hennessey performance in Texas where I had modifications done to the vehicle. On completion the vehicle was putting down 485hp to the rear wheel which is a 150hp over stock power. Eight months with by the vehicle was running hard and great. In January of 2011 the engine starts making a ding sound at high RPMS. This sound was different from the normal knocking sound that lean or poorly tuned engine would make. Being in New Orleans Hennessey performance was not easy to get to so I took the vehicle to the dealership. The service manager drove the vehicle and connected it to the computer and the diagnosis was that everything was fine. A week later after leaving the dealership the engine started shaking and the vehicle was not drive able. The dealership diagnosis the vehicle again and determined that the noise was coming from cracked pistons 2, 4, and 7 scratching the motor walls. My family purchased many vehicles from Banner Chevrolet so I knew I had to negotiate my out of this one. Because of the modifications the vehicle power train warranty would be voided and a new LS3 was 14 thousand dollars to replace.
Communication
Before I discussed the possibility of purchasing a new motor I expressed my self to the service team at Banner. I believed I had an engine that came off the
References: R. J. Lewicki, D. Saunders, and B. Barry (2010). The Nature of Negotiation. McGraw Hill, New York, NY