MGT601 Week 1 Discussion 1
Three Levels of Management
I would begin by thoroughly explaining to my board members what role each of the three levels a management play within our organization. I would explain that first-level managers are needed because they “are in contact with non-management employees, often serving as supervisors or retail managers, or in other capacities that involve the day-to-day business operations” (Lewis, 2014). I would then emphasize that these managers are “our eyes” on the front line, they bear witness to the day-to-day activities and happenings of our company and report back to our mid-level managers. Mid-level managers serve as management intermediaries, they make certain that important messages are communicated up and down our organization are simple, clear, and consistent. They plan and allocate resources to meet company objectives and coordinate and link groups, and implement changes and strategies generated by our top managers. Finally, I would explain that upper management, our CEO, CFO, COO, and VP of marketing, set objectives and make strategic decisions for our company. After this detailed explanation I would hope that my board members have an understanding and agreement with my decision to employ the three levels of management.
Reference
Lewis, J. (2014). What are the three levels of hierarchy of managers? The Houston Chronicle: Chron. Retrieved from http://smallbusiness.chron.com/three-levels-hierarchy-managers-31468.html
Plunkett, W. R., Allen, G. S., & Attner, R.F (2013). Management: Meeting and exceeding customer expectations (10th ed.). Mason, OH : South-Western Cengage Learning.
I would begin by thoroughly explaining to my board members what role each of the three levels a management play within our organization. I would explain that first-level managers are needed because they “are in contact with non-management employees, often serving as supervisors or retail managers, or in other capacities that involve the day-to-day business operations” (Lewis, 2014). I would then emphasize that these managers are “our eyes” on the front line, they bear witness to the day-to-day activities and happenings of our company and report back to our mid-level managers. Mid-level managers serve as management intermediaries, they make certain that important messages are communicated up and down our organization are simple, clear, and consistent. They plan and allocate resources to meet company objectives and coordinate and link groups, and implement changes and strategies generated by our top managers. Finally, I would explain that upper management, our CEO, CFO, COO, and VP of marketing, set objectives and make strategic decisions for our company. After this detailed explanation I would hope that my board members have an understanding and agreement with my decision to employ the three levels of management.
Reference
Lewis, J. (2014). What are the three levels of hierarchy of managers? The Houston Chronicle: Chron. Retrieved from http://smallbusiness.chron.com/three-levels-hierarchy-managers-31468.html
Plunkett, W. R., Allen, G. S., & Attner, R.F (2013). Management: Meeting and exceeding customer expectations (10th ed.). Mason, OH : South-Western Cengage Learning.