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Mgt311 Week 4

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Mgt311 Week 4
Conflict Management Plan

1. Identify the available conflict management strategies and their strengths and weaknesses.

Strategy Strengths Weaknesses

Competing The strength maybe that one person will see the benefits. The weakness will be that the other person in the issue will not benefit the same or at all at the other person in the situation and does not consider the other in the situations.

Collaborating The strength is when both parties involved in the issue propose to solve the problem by discussing the differences rather than by accommodating, therefore they benefit from the results. The weakness maybe if both parties agree to re solve the issue but cannot discuss the differences in their issues.

Avoiding

The strength is when the parties try to move on from the issue and not cause a big deal over it. The weakness maybe that by dismissing the issue; it will never get resolved.

Accommodating The strength is when one party involve is willing to be the bigger person and let the other party involve win the situation, in order to keep the peace. The weakness maybe that the person who is willing to let the other win the issue. They will never resolve the issue between them and it is possible that it can be brought up in another situation.

Compromising The strength can be that the issue will be solved and both parties neither win nor lose. The weakness maybe that both parties have to give up something in order for the issue to be resolved. Also, both parties to the issue will have incomplete satisfaction.

2. Which of the available conflict management strategies is most appropriate for the current situation with David and James? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.

In James and David situation, the most appropriate conflict management strategy will be the Collaborating and Compromising strategy. According to Robbins and Judge

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