Before doing the project about social enterprises, I have never patronized any social enterprises in Hong Kong. Social enterprises were strange to me and I thought social enterprises can be sustainable because they request helps from the Government. However, after studying this topic with group mates, I find that I am ignorant about social enterprises.
We choose iBakery for our target to study how a social enterprise running their business. When I first enter iBakery, the atmosphere is harmonious and every employee serves us with a smile face. The most impressive part is having interview with one of the employees-Ying Fong. She is an ex-mentally ill person but she is confident and cheerful. During the interview, she repeatedly expresses that she enjoys working in iBakery and feels an immense gratitude that she can be employed. At that moment, I think the role of social enterprises is essential in Hong Kong society as they can provide opportunities of self-reliance to the disadvantaged. In Hong Kong, many disadvantaged are seeking for these helps and it can also decrease the burden of the families and society. I find that their products are valuable although the prices of the products are quite expensive as they use high quality of ingredients for their baking to achieve quality assurance. It is also an essential element helping them to compete in the market.
Besides, I appreciate the spirit of iBakery. They hope their customers keep patronizing are because of the appreciation of their baked product, but not the sympathy for the employees with disabilities or the support to their organization (Tung Wah Group of Hospitals). The employees completely get good senses of fulfillment from successful work. It is no doubt that training employees with disabilities is a difficult job as they need to give much patience, care and time for their employees. To help iBakery to survive in the market, it is not just their well-handled management, but also their