5-6-12
MGMT-408
Introduction
Midsouth Chamber of Commerce entities involved in issue:
* Vice President Leon Lassiter * Territory Managers * Marketing Support Supervisor * Staff * Lack of access to new computer system * Problems with using old systems
Midsouth Chamber of Commerce Vice President Leon Lassiter is in the middle of transiting systems with several problems arising. Several workstations have had something happened to their data causing several processes to be done manually causing a major inconvenience to workers. As well as Marketing staff has been unable to access the new system causing their work to stop all together. Overall Vice President Lassiter feels the approach to the management of Information Technology is lacking and needs to be further developed to begin a more effective utilization of systems.
Background
In the early part of the 20th century the Midsouth area was heavily reliant on the transportation system for economic growth. Due to poor legislative decisions several communities of the Midsouth were unable to achieve sustainable access to transportation. Which led to a slowing of business growth. Hence why the local communities of the Midsouth formed the MSCC to lobby legislature on this issue.
Transportation services was the main issue the MSCC fought for until the 1930's, at which time several more roles were added. Issues such as banking laws, industrial development and business taxes were added to the charter. This change brought about more staff and members, by 1988 the MSCC had 14 dedicated staff members and 3000 businesses and individuals. Along with an annual budget of $1,720,000. From there the MSCC only grew, by 2000 staff size nearly doubled to 24 members.
In 1988 a reserve account was also developed in the amount of $1.5 million which had been reduced to $250,000 by 2000. Also membership dropped to 2300 businesses due to the Internet boom
References: Brown, C. Dehayes, D.W., Hoffer, J.A., Martin, E.W., Perkins, W.C. (2012) Managing Information Technology. Prentice Hall Upper Saddle River, NJ.