TOPIC 1: Foundations
STUDY UNIT 1: Introduction to production and ops management
• Explain what production/operations management entails • justify why production/operations management focuses on managing processes • distinguish between different operations processes based on the key dimensions of volume, variety, variation, and visibility • identify and describe the various activities of production/operations management • illustrate and explain the constituent parts of a general production/ operations management model • use the knowledge, insight and skills you have attained regarding production and operations management • the focus of production/operations management on managing processes • distinguishable operations processes based on the key dimensions of volume, variety, variation and visibility • the activities of production/operations management • the general model of production/operations management • to justify its relevance and to demonstrate this by identifying both correct and incorrect statements with regard to, specifically the study • material but also with practical applications in general, in either multiple-choice format or essay-type questions • show evidence of your appreciation of the introduction to production
• What is operations management
o The activity of managing the resources which are devoted to the production and delivery of products and services. It is a core function of any business although it may not be called ops management
o It is concerned with managing processes. Because all management functions manage processes it is relevant to all managers
• What are the similarities between all operations
o All operations can be modeled ass input-transformation-output processes.
o Few operations produce only products or only services but rather a mixture of both