Learning Objectives
Module 11.1
Distinguish between the concepts of justice, fairness, and trust.
Describe the concepts of distributive, procedural, and interactional justice.
Understand the impact of perceptions of injustice on attitudes, emotions, and behaviors.
Module 11.2
Understand the conditions under which employees will feel justly treated in the performance evaluation process.
Explain the concept of voice and how it is related to perceptions of fairness.
Understand the common applicant reactions to selection procedures.
Describe the different forms that Affirmative Action Programs can take.
Describe how Affirmative Action Programs are related to justice perceptions. …show more content…
The Dynamics of Diversity Group and Multicultural Diversity Managing Diversity from the Organizational Perspective Leadership and Diversity
Glossary Terms for Chapter 11
This list of key terms and important concepts from Chapter 11 can be used in conjunction with reviewing the material in the textbook. After reviewing Chapter 11 in the textbook, define each of the following key terms and important concepts fully. Check your answers with the textbook, and review terms with which you have difficulty. Good luck!
Module 11.1 trust organizational justice distributive justice merit or equity norm need norm equality norm procedural justice voice interactional justice deontic justice
Module 11.2 rational economic model rational psychological model organizational fit model
affirmative …show more content…
A sign directs her to take a number and wait for an employment counselor to interview her. Other people are already waiting. Several people come in after her. During a two-hour wait she notices that other applicants are taken into interview rooms, including some who came to the office after her. She believes this is unfair. Which principle(s) of fairness would best describe Jennifer’s reaction?
11.2 Mergers and acquisitions often result in the elimination of jobs in order to avoid unnecessary duplication of duties. Identify two justice principles that might become important in determining the feeling of fairness or unfairness on the part of those individuals who may lose their jobs.
11.3 Since performance evaluations seem to be related to feelings of injustice and unfairness, would it be better for organizations simply to forgo performance evaluations? Explain your